At a Glance
- Tasks: Support and manage domestic claims, ensuring swift resolutions and excellent customer service.
- Company: Join a global leader with a strong focus on personal development and inclusivity.
- Benefits: Full exam support, promotional opportunities, and a competitive salary.
- Other info: Enjoy a dynamic work environment with opportunities for career growth.
- Why this job: Make a real impact by resolving claims and helping customers in need.
- Qualifications: Experience in claims handling and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Our Internal Adjuster opportunities are ideal to progress your career within a well-established and highly successful Global organisation. We also offer personal development with full exam and study support, promotional opportunities and a fully inclusive culture. In return for your commitment, we’ll provide you with the knowhow and support so you’ll become a subject matter expert, providing a first class service to our customers. You will also be working on a rotating shift pattern between 8am – 6pm (Monday – Friday).
Responsibilities
- Working in partnership with our Loss Adjusters in the field, you’ll be proactively handling and supporting a varied caseload of Domestic claims up to £50K in value.
- A large part of the work is agreeing mitigation on losses at first notification of loss (FNOL) as required, using your judgement, knowledge and experience to gather all evidence and determine the best possible outcome.
- When required, you’ll book appointments for our Property Adjusters, providing support with all relevant information beforehand.
- Some claimants may require alternative accommodation, so you’ll ensure the reduction of claims lifecycles to reduce costs by proactive management and challenge building scopes and variations when required.
- You’ll need to remove hurdles in the process if required, ensuring you get to the root cause of issues, take responsibility to resolve problems and collate all necessary details to ensure swift settlement whenever possible.
Qualifications
- We’re looking for talent: experienced claims experts who relish challenges and provide solutions.
- Previous property claims handling experience is an advantage, but we’d like to hear from you if you have a similar commercial background.
- Extensive knowledge of Domestic claims with the ability to confidently deal up to the value of £50K.
- Ability to negotiate & settle claims using a variety of methods in line with TCF and Client requirements.
- Strong Customer Skills.
- Good communication skills with all stakeholders.
- Highly experienced in resolving difficult & complex claims.
- Ability to communicate effectively and persuasively including report writing.
- Ability to work in a structured manner to drive for quality.
- High personal standards of service delivery as a core skill.
- Ability to empathise and communicate at all levels.
- Evidenced ability to plan and organize workload.
- Technical competence and experience of handling property losses up to an agreed value.
Due to the nature of our work, this role is subject to a satisfactory DBS check.
Internal Adjuster in Glasgow employer: Crawford
As a Resiliency & Recovery Manager, you will thrive in a dynamic work environment that prioritises innovation and collaboration. Our company fosters a culture of continuous learning and professional development, offering employees the chance to enhance their skills while working on cutting-edge recovery solutions. Located in a vibrant area, we provide a supportive atmosphere where your contributions are valued, and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Adjuster in Glasgow
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Crawford). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Crawford. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Internal Adjuster in Glasgow
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Crawford.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Crawford. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Crawford
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Crawford to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Crawford, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Crawford's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
