At a Glance
- Tasks: Provide IT support, troubleshoot issues, and maintain systems for a growing surveying practice.
- Company: Join Crawford & Co Surveyors, a reliable and professional surveying firm.
- Benefits: Competitive salary, ongoing training, friendly environment, and growth opportunities.
- Other info: Full-time apprenticeship available with modern office perks like free parking.
- Why this job: Be part of an innovative team and enhance your tech skills in a dynamic setting.
- Qualifications: Experience in IT support, strong Windows and Microsoft 365 knowledge, and problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
We are Crawford & Co Surveyors, a well-established and growing surveying practice committed to delivering a professional and reliable service to our clients.
We are looking for a proactive and technically skilled IT Technician to join our team and help ensure the smooth operation of our IT systems across the business.
Responsibilities
- Provide first and second-line IT support to staff.
- Diagnose and resolve hardware, software, network, and printer issues.
- Install, configure, and maintain desktop PCs, laptops, mobile devices, and peripherals.
- Manage Microsoft 365 user accounts, permissions, and email administration.
- Set up new users, devices, and workstations.
- Monitor and maintain network infrastructure, Wi‑Fi, and internet connectivity.
- Maintain cybersecurity best practices, including antivirus, backups, and software updates.
- Assist with cloud services, file management, and data security.
- Liaise with third‑party IT providers and software vendors when necessary.
- Maintain accurate IT documentation and asset registers.
- Support the implementation of new technologies and systems as the business grows.
- Support the responsible use of AI tools and automation where appropriate, helping to improve efficiency and adapt systems and workflows as new technologies develop.
Qualifications
- Experience in an IT support or IT technician role.
- Strong knowledge of Windows operating systems and Microsoft 365.
- Experience with networking, routers, switches, and Wi‑Fi troubleshooting.
- Good understanding of cybersecurity principles.
- Current knowledge of AI tools, trends, and practical applications, with a willingness to adapt and develop further as technologies evolve.
- Excellent problem‑solving and communication skills.
- The ability to prioritise workloads and work independently.
- A full UK driving licence would be an advantage.
- GCSE or equivalent preferred.
- Technologies: AI, Cloud, Hardware Support, Microsoft 365, Mobile, Network, Security, Windows, Office 365.
Benefits
- Competitive salary depending on experience.
- Ongoing training and professional development.
- Supportive and friendly working environment.
- Opportunities to grow with an expanding business.
- Modern office environment with varied, interesting work.
- Full‑time apprenticeship opportunity based in person.
- Benefits including a company pension, free parking, and on‑site parking.
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IT Technician - Technical Support in Beeston employer: Crawford
As a Resiliency & Recovery Manager, you will thrive in a dynamic work environment that prioritises innovation and collaboration. Our company fosters a culture of continuous learning and professional development, offering employees the chance to enhance their skills while working on cutting-edge recovery solutions. Located in a vibrant area, we provide a supportive atmosphere where your contributions are valued, and your career can flourish.
