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For Companies At a Glance
- Tasks: Manage high-value liability claims and collaborate with experts to deliver quality service.
- Company: Join a leading firm known for its commitment to excellence and client satisfaction.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by solving complex problems and building strong client relationships.
- Qualifications: Strong communication skills, attention to detail, and a proactive approach are essential.
- Other info: Dynamic role with travel opportunities across the UK and a focus on personal development.
The predicted salary is between 36000 - 60000 £ per year.
To handle a portfolio of, principally, high value and/or complex liability claims.
Responsibilities
- Receiving and acknowledging new claims.
- Preparing case management plans, visiting Insurers, Reinsurers, Claimants and the Insured.
- Preparing reports commenting in detail on all aspects of the claim, including policy analysis and liability, quantum and future actions.
- Visiting sites, interviewing witnesses and preparation of witness statements.
- Instructing and controlling lawyers, forensic scientists, engineers, medical consultants and other experts as appropriate.
- Assisting in the development of less experienced staff members.
- Additionally developing working relationships with existing clients and helping to identify and plan approaches to new clients.
- Maintain and update files and records keeping fully up to date on any technical or legal changes which may have a bearing on a case.
- Identifying and developing business opportunities for self and team.
- Maintain awareness of Business Continuity programme and role within it.
- Able to demonstrate knowledge and/or awareness of FSA procedures and the TCF initiative.
- Actively seek to develop oneself and take responsibility for your own training and development.
Qualifications
- Quality focused role – providing quality service to both internal and external customers.
- Team focused – working with colleagues throughout the business.
- Reactive – responding to daily workloads as dictated by customer requirements.
- Proactive – making sure KPI's and SLA's are met.
- Handle and co-ordinate complaints and compliments.
- Achievement of targets.
- Competent use of technology.
- Ability to work on own initiative.
- Ability to demonstrate attention to detail.
- Ability to work as an individual and as part of a team.
- Excellent customer service and communication skills.
- A positive attitude and a proactive approach to solving problems.
- Able to co-ordinate a variety of actions concurrently.
- Ability to work to given targets.
- Flexible approach – the job holder will be required to travel throughout the UK as appropriate.
- Ensures all activities and decisions improve the service provided for clients.
- Builds trust and respect by keeping to the commitments made.
- Can convey a message across in one to one situations in a way which is understood.
- Shares information, knowledge and experience freely with others.
- Seeks feedback and invests time in their own self development both technically and behaviourally.
- Strong communication skills both written and verbal.
- ACII and/or ACILA qualification.
Executive Liability Adjuster in London employer: Crawford Job Listings - Global
Contact Detail:
Crawford Job Listings - Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Liability Adjuster in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know that can land you that Executive Liability Adjuster role.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their claims process. We recommend practising common interview questions related to liability claims and showcasing your problem-solving skills. Remember, confidence is key!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We suggest mentioning something specific from the interview to remind them of your conversation.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications with us!
We think you need these skills to ace Executive Liability Adjuster in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Executive Liability Adjuster role. Highlight your experience with high-value claims and any relevant qualifications like ACII or ACILA. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences have prepared you for handling complex liability claims. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills: Since strong communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from demonstrating your ability to convey complex information effectively. We’re all about clarity here at StudySmarter!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience possible. Plus, it shows you're tech-savvy, which is a bonus in our book!
How to prepare for a job interview at Crawford Job Listings - Global
✨Know Your Claims Inside Out
Before the interview, make sure you thoroughly understand the types of high-value and complex liability claims you'll be handling. Brush up on relevant case studies and be ready to discuss how you would approach specific scenarios. This shows your expertise and readiness for the role.
✨Demonstrate Your Communication Skills
As an Executive Liability Adjuster, strong communication is key. Prepare to showcase your ability to convey complex information clearly. You might want to practice explaining a past claim you've managed, focusing on how you communicated with clients and colleagues throughout the process.
✨Showcase Your Team Spirit
This role requires collaboration with various stakeholders, so be prepared to discuss your experience working in teams. Share examples of how you've supported less experienced staff or built relationships with clients. Highlighting your team-focused mindset will resonate well with the interviewers.
✨Stay Updated on Industry Changes
Make sure you're aware of any recent changes in regulations or industry standards that could impact liability claims. Mentioning these during your interview will demonstrate your proactive approach to professional development and your commitment to providing quality service.
