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- Tasks: Manage diverse claims in agriculture, commercial, and domestic sectors while building client relationships.
- Company: Join a leading insurance firm with a focus on customer satisfaction and professional growth.
- Benefits: Flexible working options, competitive salary, and opportunities for personal development.
- Why this job: Make a real difference in the agricultural sector while developing your career in insurance.
- Qualifications: Experience in claims adjusting or insurance qualifications preferred; strong communication skills essential.
- Other info: Enjoy a dynamic work environment with travel opportunities across the UK.
The predicted salary is between 36000 - 60000 £ per year.
To manage a mixed portfolio of claims to include domestic, commercial & agricultural.
Responsibilities
- Contribute to the general property productivity targets through effective planning and organization of personal workload.
- Manage the maintenance of Client relationships through management and delivery of SLA's and achievement of KPI’s, in addition to proactive Client and Broker interaction to assist in efficient claims handling and business development opportunities.
- Ensure all Adjusting activities are fully compliant with the company’s procedures and external regulatory requirements.
- Participate where appropriate in the delivery of projects, ensuring personal contribution is completed within timescales and project requirements.
- Maintain awareness of Business Continuity programme and role within it.
- Able to demonstrate knowledge and/or awareness of FCA procedures and the TCF initiative.
- Actively seek to develop oneself and take responsibility for your own training and development.
Qualifications
- The role will encompass Adjuster field operations usually within a designated geographical area.
- The role will be either office or home based with regular UK travel required and in addition intermittent overnight stays will be necessary.
- Behave in a strongly customer focused way at all times to ensure development and maintenance of Client relationships.
- Demonstrate personal integrity in a way which is consistent to the company’s core values.
- Communicate effectively by sharing, listening and exchanging information and knowledge at all levels.
- Work within license and refer to colleagues as appropriate.
- Demonstrate an enquiring, challenging and objective approach to claims handling.
- Build and maintain positive working relationships within own team and across teams breaking down silos.
- Demonstrate a solution and action oriented style in order.
- Insurance qualification (preferably ACII or ACILA) or Extensive claims adjusting experience preferred.
- Previous involvement in insurer client relationship management.
- Experience of agricultural insurance claims, rural communities and challenges preferred.
- Extensive knowledge and understanding of FCA procedures and TCF initiatives.
- Extensive knowledge of the insurance market.
- Extensive technical knowledge within the adjusting arena.
- Understanding of Client SLA compliance/productivity/quality requirements.
- Proven proficient working knowledge of scoping software and hand held device use.
- Problem solving ability in order to recognise difficulties and take the appropriate steps to address the issues.
- Project management skills in order to deliver targets within budgets and timescales.
- Ability to demonstrate attention to detail.
- Dispute and resolution handling skills in order to manage high level customer complaints effectively and proactively.
- Efficient use of technology.
- Ability to work on own initiative and within a team environment.
- Strong communication skills, both written and verbal.
Agricultural Loss Adjuster - Surrey / Sussex employer: Crawford Job Listings - Global
Contact Detail:
Crawford Job Listings - Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Agricultural Loss Adjuster - Surrey / Sussex
✨Tip Number 1
Network like a pro! Reach out to people in the agricultural insurance sector on LinkedIn or at industry events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching common questions for Agricultural Loss Adjusters. Practice your answers, focusing on your experience with claims handling and client relationships. We want you to shine!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled challenges in previous roles. This will demonstrate your ability to handle the complexities of agricultural claims.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Agricultural Loss Adjuster - Surrey / Sussex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Agricultural Loss Adjuster role. Highlight your experience in claims adjusting, especially in agricultural insurance, and showcase any relevant qualifications like ACII or ACILA.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our company values. Don’t forget to mention your customer-focused approach!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate a solution-oriented mindset, especially when it comes to managing client relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Crawford Job Listings - Global
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of agricultural insurance claims and the specific challenges faced in rural communities. Being able to discuss real-life examples will show your expertise and understanding of the role.
✨Demonstrate Your Customer Focus
Prepare to share instances where you've successfully managed client relationships or resolved disputes. Highlighting your customer-centric approach will resonate well, as this role requires strong interpersonal skills.
✨Familiarise Yourself with FCA Procedures
Since knowledge of FCA procedures and TCF initiatives is crucial, take some time to review these regulations. Being able to articulate how they apply to your work will demonstrate your commitment to compliance and quality.
✨Showcase Your Problem-Solving Skills
Think of examples where you've tackled complex issues or improved processes. This role demands a solution-oriented mindset, so be ready to discuss how you approach challenges and deliver results within tight deadlines.
