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UK- ICE - Construction Loss Adjuster
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Crawford & Company
UK- ICE - Construction Loss Adjuster

UK- ICE - Construction Loss Adjuster

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Handle high-value construction claims and enhance business connections.
  • Company: Join a leading firm in the insurance sector focused on quality service.
  • Benefits: Enjoy a dynamic work environment with opportunities for professional growth.
  • Why this job: Make an impact in a team-oriented culture while developing valuable skills.
  • Qualifications: Strong communication skills and ACII/ACILA qualification required.
  • Other info: Opportunities for both UK-based and international investigations.

The predicted salary is between 36000 - 60000 £ per year.

Position Summary

  • To handle a mixture of high value Construction and Engineering claims.
  • Investigations may be UK based or overseas.
  • Drive, maintain and enhance business connections.

    • Functional Knowledge

  • Customer focused.
  • Quality focused role – providing quality service to both internal and external customers.
  • Team focused – working with colleagues throughout the business.
  • Reactive – responding to daily workloads as dictated by customer requirements.
  • Proactive – making sure KPIs and SLAs are met.
  • Handle and co-ordinate complaints and compliments.
  • Achievement of targets.
  • Competent use of technology.

    • General Background, Experience & Professional Qualifications

  • Strong communication skills both written and verbal.
  • Excellent customer service, organisational & communication skills.
  • ACII and /or ACILA qualification.
  • Experience of Engineering & Construction liability claims and / or Contractors All Risks

    • Key Responsibilities

  • Receiving and acknowledging new claims.
  • Market for existing and new business lines.
  • Preparing case management plans, visiting the Insured, Brokers, Claimants, Claimants’ representatives, Insurers, Re-insurers, Captives and retained Experts.
  • Preparing reports commenting in detail on all aspects of the claim, including policy analysis and liability, quantum and future actions.
  • Visiting sites, interviewing witnesses and preparation of witness statements.
  • Instructing and controlling surveyors, lawyers, forensic scientists and other experts as appropriate.
  • Communicating regularly with all interested parties, calculating and approving interim payments, preparing interim reports and other communication.
  • Additionally developing working relationships with existing clients and helping to identify and plan approaches to new clients.
  • Maintain and update files and records keeping fully up to date on any technical or legal changes that may have a bearing on a case.
  • Maintain awareness of Business Continuity programme and role within it.

    • Behaviours

  • Ensures all activities and decisions improve the service provided for clients.
  • Builds trust and respect by keeping to the commitments made.
  • Can convey a message across in one to one situations in a way which is understood.
  • Shares information, knowledge and experience freely with others.
  • Seeks feedback and invests time in their own self development both technically and behaviourally.

    • Skills

  • Ability to work on own initiative.
  • Ability to demonstrate attention to detail.
  • Ability to work as an individual and as part of a team.
  • Excellent customer service and communication skills.
  • A positive attitude and a proactive approach to solving problems.
  • Able to co-ordinate a variety of actions concurrently.
  • Ability to work to given targets.

    • In Addition

    The jobholder will be required to carry out any other function or task that may be expected from them or assigned to them from time to time, within their span of knowledge and ability.

    Need help finding the right job?

    UK- ICE - Construction Loss Adjuster employer: Crawford & Company

    As a leading player in the construction and engineering claims sector, our company offers a dynamic work environment that fosters collaboration and innovation. Employees benefit from comprehensive training and development opportunities, ensuring continuous professional growth while working alongside a supportive team dedicated to delivering exceptional service. Located in the UK, we pride ourselves on our commitment to quality and client satisfaction, making us an employer of choice for those seeking a rewarding career in loss adjusting.
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    Contact Detail:

    Crawford & Company Recruiting Team

    View Crawford & Company Profile

    StudySmarter Expert Advice 🤫

    We think this is how you could land UK- ICE - Construction Loss Adjuster

    ✨Tip Number 1

    Network with professionals in the construction and engineering sectors. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients. Building these relationships can give you insights into the role and may even lead to referrals.

    ✨Tip Number 2

    Familiarise yourself with the latest trends and technologies in construction claims management. Being knowledgeable about current practices will not only boost your confidence but also demonstrate your commitment to staying updated in the field.

    ✨Tip Number 3

    Prepare for potential interviews by practising common questions related to construction loss adjusting. Focus on scenarios that highlight your problem-solving skills and ability to handle complex claims, as these are crucial for the role.

    ✨Tip Number 4

    Showcase your communication skills by engaging in discussions on platforms like LinkedIn. Share articles or insights related to construction claims, which can help you establish your expertise and attract attention from hiring managers.

    We think you need these skills to ace UK- ICE - Construction Loss Adjuster

    Strong Communication Skills
    Attention to Detail
    Customer Service Skills
    Proactive Problem-Solving
    Ability to Work Independently
    Team Collaboration
    Case Management
    Report Writing
    Technical Knowledge in Engineering & Construction Claims
    Client Relationship Management
    Time Management
    Ability to Meet Targets
    Negotiation Skills
    Adaptability to Change

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in handling construction and engineering claims. Emphasise your ACII or ACILA qualifications and any specific projects that demonstrate your expertise in this area.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication skills and your proactive approach to problem-solving. Mention how your background aligns with the responsibilities of the Construction Loss Adjuster role and express your enthusiasm for the position.

    Highlight Relevant Experience: In your application, focus on your experience with Engineering & Construction liability claims. Provide examples of how you've successfully managed claims, prepared reports, and communicated with various stakeholders.

    Showcase Your Teamwork Skills: Since the role is team-focused, include examples of how you've collaborated with colleagues in previous roles. Highlight any instances where you built trust and respect within a team setting, as this will resonate well with the company's values.

    How to prepare for a job interview at Crawford & Company

    ✨Showcase Your Communication Skills

    As a Construction Loss Adjuster, strong communication skills are essential. Be prepared to demonstrate your ability to convey complex information clearly and effectively, both verbally and in writing. Use examples from your past experiences where you successfully communicated with clients or colleagues.

    ✨Highlight Relevant Experience

    Make sure to discuss your experience with Engineering and Construction liability claims. Prepare specific examples that showcase your expertise in handling high-value claims and your familiarity with the necessary legal and technical aspects.

    ✨Demonstrate Proactivity

    This role requires a proactive approach to problem-solving. During the interview, share instances where you took the initiative to improve processes or resolve issues before they escalated. This will show your potential employer that you can meet KPIs and SLAs effectively.

    ✨Prepare for Technical Questions

    Expect questions related to the technical aspects of the role, such as policy analysis and liability assessment. Brush up on relevant regulations and best practices in the industry, and be ready to discuss how you stay updated on changes that may affect your work.

    UK- ICE - Construction Loss Adjuster
    Crawford & Company
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