SLS- Senior Liability Adjuster
SLS- Senior Liability Adjuster

SLS- Senior Liability Adjuster

Birmingham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and settle third party Liability claims, ensuring thorough investigations.
  • Company: Crawford & Company is a leading global provider of claims management services.
  • Benefits: Enjoy flexible working arrangements, including remote work and travel opportunities.
  • Why this job: Join a dynamic team, build client relationships, and make a real impact in the insurance industry.
  • Qualifications: No specific qualifications required; attention to detail and problem-solving skills are essential.
  • Other info: Regular regional travel and occasional overnight stays may be necessary.

The predicted salary is between 36000 - 60000 £ per year.

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Join to apply for the SLS- Senior Liability Adjuster role at Crawford & Company

Our Crawford Specialist teams are at the heart of our business: Including our Casualty and Liability specialists who manage Liability claims ranging from minor slips and trips through to establishing third party Liability connected with catastrophic events. The role provides flexible working arrangements within our City Centre offices and working from home, along with regular regional travel required with occasional overnight stays depending upon location.

You’ll be supporting our valued clients in proactively handling and settling a mixed caseload of third party Liability claims, typically up to the value of £100k. You’ll establish liability via thorough investigation on each case, whilst providing support and advice on claims issues to policyholders within specified timeframes. Your portfolio of work will consist of a mixture of employers\’ liability and public liability claims, with a mixture of investigate and report only cases and on a cradle to grave basis. Client relationships will be key, through management and delivery of SLAs and KPIs, in addition to proactive Client and Broker interaction when required to assist in efficient claims handling and business development opportunities. You’ll also be liaising with colleagues within different business areas, such as Property, Major & Complex Loss, Contractor Connections and Legal Services depending upon the nature of the claim, so attention to detail is essential to ensure each step of the claims process is as thorough as possible, collating and recording all necessary statements and evidence as required. You’ll need to remove hurdles in the process if required, ensuring you get to the root cause of issues, take responsibility to resolve any problems and collate all necessary details to ensure swift settlement / denial whenever possible.

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Finance and Sales

  • Industries

    Insurance

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SLS- Senior Liability Adjuster employer: Crawford & Company

Crawford & Company is an exceptional employer, offering a dynamic work environment that prioritises flexibility with options for remote work and regional travel. Our supportive culture fosters professional growth through diverse claims management experiences, while our commitment to client relationships ensures meaningful engagement in the insurance sector. Join us in Birmingham, where you can thrive in a collaborative atmosphere that values attention to detail and proactive problem-solving.
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Contact Detail:

Crawford & Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land SLS- Senior Liability Adjuster

✨Tip Number 1

Familiarise yourself with the key aspects of liability claims, especially employers' and public liability. Understanding the nuances of these types of claims will help you engage in meaningful conversations during interviews.

✨Tip Number 2

Network with professionals in the insurance industry, particularly those who work in claims adjusting. Attend relevant events or join online forums to gain insights and potentially get referrals that could boost your application.

✨Tip Number 3

Prepare to discuss your experience with managing client relationships and meeting SLAs and KPIs. Be ready to provide examples of how you've successfully handled claims and resolved issues in previous roles.

✨Tip Number 4

Research Crawford & Company’s values and recent developments in the industry. Tailoring your conversation to align with their mission and demonstrating your knowledge about their operations can set you apart from other candidates.

We think you need these skills to ace SLS- Senior Liability Adjuster

Liability Claims Management
Investigation Skills
Attention to Detail
Client Relationship Management
Communication Skills
Problem-Solving Skills
Time Management
Knowledge of Insurance Regulations
Report Writing
Negotiation Skills
Analytical Skills
Understanding of SLAs and KPIs
Team Collaboration
Adaptability to Changing Situations

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Senior Liability Adjuster position. Tailor your application to highlight relevant experience in handling liability claims and client relationships.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with third party liability claims, particularly any cases you've managed that align with the role's requirements. Use specific examples to demonstrate your skills in investigation and client management.

Showcase Attention to Detail: Given the importance of thorough investigations in this role, make sure to illustrate your attention to detail in your application. Mention any past experiences where your meticulousness led to successful outcomes in claims handling.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role and the company. Discuss how your values align with Crawford & Company's mission and how you can contribute to their success.

How to prepare for a job interview at Crawford & Company

✨Understand the Role

Make sure you have a solid grasp of what a Senior Liability Adjuster does. Familiarise yourself with the types of claims you'll be handling, such as employers' liability and public liability claims. This will help you answer questions confidently and demonstrate your knowledge during the interview.

✨Showcase Your Investigation Skills

Since the role involves thorough investigations, be prepared to discuss your previous experiences in gathering evidence and establishing liability. Share specific examples where your attention to detail made a difference in resolving claims efficiently.

✨Emphasise Client Relationships

Client management is key in this role. Be ready to talk about how you've built and maintained relationships with clients or brokers in the past. Highlight any strategies you've used to ensure effective communication and satisfaction.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you've had to remove hurdles in a claims process or resolve issues quickly. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

SLS- Senior Liability Adjuster
Crawford & Company
Location: Birmingham

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