Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle and settle third-party Liability claims while building strong client relationships.
- Company: Join Crawford & Company, a leader in the insurance industry with a supportive culture.
- Benefits: Flexible working arrangements, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference by resolving claims and supporting clients in their time of need.
- Qualifications: Experience in Liability Adjusting and a commitment to personal development.
- Other info: Dynamic role with travel opportunities and a focus on teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Senior Liability Adjuster (Midlands)
Join to apply for the Senior Liability Adjuster (Midlands) role at Crawford & Company.
Our Crawford Specialist teams are at the heart of our business: Including our Casualty and Liability specialists who manage Liability claims ranging from minor slips and trips through to establishing third party Liability connected with catastrophic events.
The role provides flexible working arrangements within our City Centre offices and working from home, along with regular regional travel required with occasional overnight stays depending upon location.
Responsibilities
- You’ll be supporting our valued clients in proactively handling and settling a mixed caseload of third party Liability claims, typically up to the value of £100k.
- You’ll establish liability via thorough investigation on each case, whilst providing support and advice on claims issues to policyholders within specified timeframes.
- Your portfolio of work will consist of a mixture of employers\’ liability and public liability claims, with a mixture of investigate and report only cases and on a cradle to grave basis.
- Client relationships will be key, through management and delivery of SLAs and KPIs, in addition to proactive Client and Broker interaction when required to assist in efficient claims handling and business development opportunities.
- You’ll also be liaising with colleagues within different business areas, such as Property, Major & Complex Loss, Contractor Connections and Legal Services depending upon the nature of the claim, so attention to detail is essential to ensure each step of the claims process is as thorough as possible, collating and recording all necessary statements and evidence as required.
- You’ll need to remove hurdles in the process if required, ensuring you get to the root cause of issues, take responsibility to resolve any problems and collate all necessary details to ensure swift settlement / denial whenever possible.
Qualifications
We’re looking for talent: Experienced Liability Adjusters ready for your next move. ACII/LLB or working towards these qualifications would be great, however candidates who are qualified by experience are just as welcome to apply, but we do seek candidates with commitment to achieve their personal qualifications.
Ideally, We’d Like You To Have / Be
- Proven ability to handle the full range of EL / PL and Product liability claims including claims involving third party property damage
- Extensive experience of writing investigation reports
- Extensive knowledge of the insurance market
- Extensive technical knowledge within the adjusting arena
- Understanding of Client SLA compliance/productivity/quality requirements
- Proven proficient working knowledge of scoping software and hand held device use
- Good negotiation skills
- To understand what matters to the customer and to put this first – putting yourself in their shoes
- Good IT skills, with a keen eye for detail
- Flexibility in travelling
- Full UK driving licence
Due to the nature of our work, this role is subject to a satisfactory DBS check.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance and Sales
Industries
Insurance
#J-18808-Ljbffr
Senior Liability Adjuster (Midlands) employer: Crawford & Company
Contact Detail:
Crawford & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Liability Adjuster (Midlands)
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about opportunities at Crawford & Company. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of liability claims and the insurance market. We want you to showcase your expertise and how you can handle those tricky cases with ease!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind and show that you're genuinely interested in the role.
✨Tip Number 4
Apply through our website for the best chance of landing that Senior Liability Adjuster role. It’s the quickest way to get your application seen by the right people at Crawford & Company!
We think you need these skills to ace Senior Liability Adjuster (Midlands)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Liability Adjuster role. Highlight your experience with EL/PL claims and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Crawford & Company. Share specific examples of your past successes in handling liability claims.
Showcase Your Client Relationship Skills: Since client relationships are key, make sure to mention any experience you have in managing client interactions. We love candidates who can demonstrate their ability to build rapport and deliver on SLAs.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you into our system quickly!
How to prepare for a job interview at Crawford & Company
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of employers' liability and public liability claims. Be ready to discuss specific cases you've handled, focusing on your investigative process and how you established liability. This will show that you understand the nuances of the role.
✨Demonstrate Client-Centric Thinking
Since client relationships are key, think about examples where you've gone above and beyond for clients. Prepare to share how you’ve managed SLAs and KPIs effectively, and how you’ve interacted with clients and brokers to enhance claims handling.
✨Showcase Your Attention to Detail
Attention to detail is crucial in this role. Bring examples of how your meticulous nature has helped you in previous positions, especially when collating statements and evidence. You might even want to mention any software or tools you’ve used to aid your investigations.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you’ve had to remove hurdles in the claims process. Be prepared to explain your thought process and the steps you took to resolve issues swiftly.
