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- Tasks: Handle and settle Subsidence claims while providing top-notch customer service.
- Company: Join a global organisation with a strong focus on career development.
- Benefits: Full exam support, promotional opportunities, and an inclusive culture.
- Why this job: Kickstart your career in a dynamic role with plenty of learning opportunities.
- Qualifications: Problem solvers with good negotiation and relationship-building skills are encouraged to apply.
- Other info: Flexible training and travel opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Our Subsidence Advisor opportunities are ideal to kick start your career with a well-established and highly successful Global organisation. We also offer career development with full exam and study support, promotional opportunities and a fully inclusive culture. You’ll initially be based in one of our UK offices during training, dependant on location and experience, office based working may be required for the role.
Responsibilities
- You’ll be supporting our valued clients in proactively handling and settling Subsidence claims which will be a caseload of domestic and commercial with various values.
- A large part of this role will be interpreting technical data, investigation information, repair schedules and translating this into customer friendly documents.
- The technical aspect takes around six months to master dependant upon your experience, but we’ll provide the tools, guidance and support to guide you through your development and progression.
- The key to this role is communication: keeping the policy holder informed and up to date with progress, providing a first class service to ensure the customer journey is the best possible.
- You’ll need to remove hurdles in the process if required, ensuring you get to the root cause of issues, take responsibility to resolve problems and collate all necessary details to ensure swift settlement whenever possible.
Qualifications
- We’re looking for talent: problem solvers who relish challenges and provide solutions.
- Candidates that are keen in learning client servicing skills.
- Previous claims handling experience is an advantage, but we’d like to hear from you if you have a similar commercial background.
- Good negotiation skills – for arranging appointments and explaining information when there is pushback on settlement.
- Strong relationship building skills – engaging with all parties, providing support and help when it’s most needed.
- To understand what matters to the customer and to put this first – putting yourself in their shoes.
- Good IT skills, with a keen eye for detail.
- Ideally hold an insurance qualification, but we’ll support and fund you to gain this if not.
- Flexibility in travelling on adhoc occasions for training and meetings.
Subsidence Claims Handler in Nottingham employer: Crawford & Company
Contact Detail:
Crawford & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Subsidence Claims Handler in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry through LinkedIn or local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your problem-solving abilities and communication skills, as these are key for the Subsidence Claims Handler role.
✨Tip Number 3
Research the company culture! Understanding their values and what they look for in employees can give you an edge. Tailor your conversations to show how you align with their mission and how you can contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team and ready to kickstart your career with us.
We think you need these skills to ace Subsidence Claims Handler in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Subsidence Claims Handler role. Highlight any relevant problem-solving or client servicing experience, and don’t forget to showcase your negotiation skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a great fit. Keep it friendly and professional, and remember to mention your eagerness to learn and grow with us.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly and effectively. Use straightforward language and structure your application well to demonstrate your attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at StudySmarter!
How to prepare for a job interview at Crawford & Company
✨Know Your Stuff
Make sure you understand the basics of subsidence claims and the technical aspects involved. Brush up on common terms and processes so you can speak confidently about them during the interview.
✨Showcase Your Communication Skills
Since communication is key in this role, prepare examples of how you've effectively communicated with clients or colleagues in the past. Think about times when you’ve had to explain complex information in a simple way.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced and how you resolved them. This will show your potential employer that you can handle the hurdles that come with managing claims.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This not only shows your interest but also helps you gauge if the company is the right fit for you.