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- Tasks: Support clients in managing and settling Subsidence claims with a focus on communication.
- Company: Join a successful global organisation with a strong commitment to career development.
- Benefits: Full exam support, promotional opportunities, and an inclusive culture.
- Other info: Flexible training opportunities and potential for travel.
- Why this job: Kickstart your career while making a real difference for clients.
- Qualifications: Problem solvers with good negotiation and relationship-building skills are encouraged to apply.
The predicted salary is between 30000 - 40000 £ per year.
Our Subsidence Advisor opportunities are ideal to kick start your career with a well-established and highly successful Global organisation. We also offer career development with full exam and study support, promotional opportunities and a fully inclusive culture. You’ll initially be based in one of our UK offices during training, dependant on location and experience, office based working may be required for the role.
Responsibilities
- You’ll be supporting our valued clients in proactively handling and settling Subsidence claims which will be a caseload of domestic and commercial with various values.
- A large part of this role will be interpreting technical data, investigation information, repair schedules and translating this into customer friendly documents.
- The technical aspect takes around six months to master dependant upon your experience, but we’ll provide the tools, guidance and support to guide you through your development and progression.
- The key to this role is communication: keeping the policy holder informed and up to date with progress, providing a first class service to ensure the customer journey is the best possible.
- You’ll need to remove hurdles in the process if required, ensuring you get to the root cause of issues, take responsibility to resolve problems and collate all necessary details to ensure swift settlement whenever possible.
Qualifications
- We’re looking for talent: problem solvers who relish challenges and provide solutions.
- Candidates that are keen in learning client servicing skills.
- Previous claims handling experience is an advantage, but we’d like to hear from you if you have a similar commercial background.
- Good negotiation skills – for arranging appointments and explaining information when there is pushback on settlement.
- Strong relationship building skills – engaging with all parties, providing support and help when it’s most needed.
- To understand what matters to the customer and to put this first – putting yourself in their shoes.
- Good IT skills, with a keen eye for detail.
- Ideally hold an insurance qualification, but we’ll support and fund you to gain this if not.
- Flexibility in travelling on adhoc occasions for training and meetings.
Subsidence- Advisor in Nottingham employer: Crawford & Company
Contact Detail:
Crawford & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Subsidence- Advisor in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that Subsidence Advisor role.
✨Tip Number 2
Practice your communication skills! Since this role is all about keeping clients informed, make sure you can explain complex information clearly. We suggest doing mock interviews with friends or family to get comfortable.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges head-on. We want to see how you can bring that mindset to our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talent who are eager to learn and grow with us in the Subsidence sector.
We think you need these skills to ace Subsidence- Advisor in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Subsidence Advisor role. Highlight any relevant problem-solving or client servicing experience, and don’t forget to showcase your negotiation skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a great fit. Keep it friendly and professional, and remember to mention your eagerness to learn and grow with us.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly and effectively. Use straightforward language and structure your documents well to demonstrate your attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Crawford & Company
✨Know Your Stuff
Make sure you understand the basics of subsidence and claims handling. Brush up on technical terms and processes related to the role. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Showcase Your Communication Skills
Since communication is key in this role, prepare examples of how you've effectively communicated with clients or colleagues in the past. Think about times when you had to explain complex information in a simple way or resolve conflicts.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced and how you tackled them. Highlight your ability to think critically and find solutions, as this is crucial for handling subsidence claims efficiently.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows that you're not just interested in the job, but also in how you can grow within the organisation.