The Opportunity
Looking to start or grow your career with a global organisation that values development, progression and purpose? Join Crawford as an Administration Assistant and gain hands‑on experience in a supportive, high‑performing team while helping people and businesses recover from life's unexpected events.
Based in Newcastle, this role offers structured training, exposure to a variety of business functions, and genuine opportunities to build a long-term career within the insurance and claims industry.
What's In It For You?
- Join a global organisation known for developing and investing in its people
- Hybrid working arrangements (3 days in the office, 2 days from home) for greater flexibility
- Comprehensive training and ongoing support, with no insurance experience required
- Be part of a friendly, supportive team that celebrates success and helps each other grow
- Explore long-term career opportunities across Crawford's national and global network
Why Crawford?
For more than 80 years, Crawford has been helping people, businesses and communities recover from loss. As a global leader in claims management and outsourcing solutions, we offer more than just a job. We provide meaningful work, ongoing development and opportunities to build a rewarding long‑term career. Our people benefit from the scale and stability of a global organisation while enjoying the support, collaboration and close‑knit culture of a local team.
What You Will Be Doing
- Answering calls and responding to email enquiries
- Supporting clients and stakeholders throughout the claims process
- Assisting with reports, documentation and general administrative tasks
- Managing shared inboxes and calendarsCoordinating information and supporting day‑to‑day team operations
- Providing exceptional customer service to internal and external stakeholders
What We Are Looking For
- Previous administration and/or customer service experience
- Strong communication skills, both written and verbal
- Excellent organisational skills and attention to detail
- A proactive attitude with a willingness to learn
Desirable
- Experience using Microsoft Office, particularly Excel
- Exposure to insurance, claims or professional services environments
Career Growth at Crawford
We Are Committed To Helping Our People Grow And Build Rewarding Careers. Depending On Your Interests And Career Goals, Opportunities May Include:
- Internal and External Claims Adjuster positions
- Leadership and specialist career pathways
- Cross‑functional opportunities across departments including TPA, HR, Technology and Operations
- National and international career opportunities within the wider Crawford network
#J-18808-Ljbffr
Administration Assistant in Newcastle upon Tyne employer: Crawford & Company
Crawford & Company is an exceptional employer, offering a dynamic work environment where employees are empowered to grow and develop their skills through our award-winning SMART training programme. With a strong commitment to inclusion and a competitive benefits package, we provide meaningful career opportunities for Subsidence Consultants, allowing you to make a real impact while enjoying the flexibility of a home-based role with nationwide travel. Join us and be part of a global team dedicated to restoring lives and enhancing communities.
