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- Tasks: Handle and settle Subsidence claims while providing top-notch customer service.
- Company: Join a global leader in the insurance industry with a supportive culture.
- Benefits: Career development support, inclusive environment, and promotional opportunities.
- Why this job: Kickstart your career with hands-on experience and professional growth.
- Qualifications: Problem solvers with strong communication and negotiation skills are encouraged to apply.
- Other info: Training provided, with potential for travel and flexible working arrangements.
The predicted salary is between 36000 - 60000 £ per year.
Our Subsidence Advisor opportunities are ideal to kick start your career with a well-established and highly successful Global organisation. We also offer career development with full exam and study support, promotional opportunities and a fully inclusive culture. You will initially be based in one of our UK offices during training, depending on location and experience, office-based working may be required for the role.
Responsibilities
- You will be supporting our valued clients in proactively handling and settling Subsidence claims which will be a caseload of domestic and commercial with various values.
- A large part of this role will be interpreting technical data, investigation information, repair schedules and translating this into customer-friendly documents.
- The technical aspect takes around six months to master depending upon your experience, but we will provide the tools, guidance and support to guide you through your development and progression.
- The key to this role is communication: keeping the policyholder informed and up to date with progress, providing a first-class service to ensure the customer journey is the best possible.
- You will need to remove hurdles in the process if required, ensuring you get to the root cause of issues, take responsibility to resolve problems and collate all necessary details to ensure swift settlement whenever possible.
Qualifications
- We are looking for talent: problem solvers who relish challenges and provide solutions.
- Candidates that are keen on learning client servicing skills.
- Previous claims handling experience is an advantage, but we would like to hear from you if you have a similar commercial background.
- Good negotiation skills – for arranging appointments and explaining information when there is pushback on settlement.
- Strong relationship building skills – engaging with all parties, providing support and help when it is most needed.
- To understand what matters to the customer and to put this first – putting yourself in their shoes.
- Good IT skills, with a keen eye for detail.
- Ideally hold an insurance qualification, but we will support and fund you to gain this if not.
- Flexibility in travelling on ad hoc occasions for training and meetings.
Property Claims Handler (Subsidence) in Milton Keynes employer: Crawford & Company
Contact Detail:
Crawford & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Claims Handler (Subsidence) in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your problem-solving abilities and how you can provide top-notch customer service.
✨Tip Number 3
Research the company culture! Understanding their values and what they look for in employees can give you an edge. Tailor your conversations to show how you align with their mission and can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about supporting your career development, so take that step and get your foot in the door!
We think you need these skills to ace Property Claims Handler (Subsidence) in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Property Claims Handler role. Highlight any relevant experience in claims handling or customer service, and don’t forget to showcase your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a great fit. Be sure to mention your communication skills and your eagerness to learn.
Showcase Your Technical Skills: Since this role involves interpreting technical data, make sure to mention any relevant IT skills or experience you have. If you’ve worked with similar data before, let us know how you handled it!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get you started on your journey with StudySmarter!
How to prepare for a job interview at Crawford & Company
✨Know Your Stuff
Make sure you understand the basics of subsidence claims and the technical aspects involved. Brush up on common terms and processes so you can speak confidently about them during the interview.
✨Showcase Your Communication Skills
Since communication is key in this role, prepare examples of how you've effectively communicated with clients or colleagues in the past. Think about times when you resolved issues or kept someone informed about a process.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced and how you tackled them. Highlight your ability to think on your feet and provide solutions, as this is crucial for handling claims efficiently.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.