At a Glance
- Tasks: Support client requests and ensure high-quality service in the Lloyd’s market.
- Company: Join a leading firm in the London insurance market with a focus on excellence.
- Benefits: Gain valuable experience, develop skills, and work in a dynamic environment.
- Other info: Opportunity for growth and learning in a fast-paced, collaborative setting.
- Why this job: Be part of a pivotal team shaping best practices in the Lloyd’s market.
- Qualifications: Strong MS Office skills, attention to detail, and excellent communication abilities.
The predicted salary is between 35000 - 45000 £ per year.
This role will support the London-based Global Client Development team by ensuring client requests are handled promptly, accurately, and to a high standard. The position will be pivotal in establishing the Lloyd’s Centre of Excellence as the primary internal resource for best practices related to the complexities of Lloyd’s market structures.
Key responsibilities include:
- Completing and maintaining Claims Manager Programme setups.
- Coordinating management information updates in alignment with Lloyd’s requirements.
- Ensuring London Market client month end reporting requirements are met.
- Completing Annual Due Diligence returns as required for our services across the world.
- Supporting the relationship lead with contract coordination using our inhouse software LEAH.
- Assisting with successful onboarding of new programmes within claims manager and ensuring renewals are completed resulting in a seamless experience for our claim handlers.
- Issuing fee renewal reminders to the relationship lead at defined intervals.
- Identifying and implementing data quality checks removing the need for manual intervention at month end.
- Centralised MI coordination e.g. when the market changes, all Lloyd’s reports are updated.
- Completing performance analysis to inform growth conversations led by the relationship lead.
- Troubleshooting system errors that stop our handlers from progressing the claim.
- Monitoring SLA performance on Lloyd’s programmes and identifying areas of focus.
- Being responsible for the upkeep of centrally held Lloyd’s related info and sharing it with teams around the world.
Qualifications:
- Advanced user of MS Office Suite (Excel, PowerPoint, etc.).
- Experience with BI tools (Power BI, Tableau, etc.).
- Advanced Excel (vlookups, pivot tables, sorting, 'if' statements, concatenation).
- Experience of using Claims Manager is a bonus.
- Ability to perform open-ended investigation of data.
- Ability to present results and coordinate solutions with a variety of parties.
- Attention to detail when updating and maintaining centralized records.
- Outstanding communication skills and ability to communicate effectively.
- Excellent organizational, analytical, project management and client relation skills are essential.
- Must be a detail oriented, analytical and an independent thinker.
- Excellent written and spoken English.
- Experience working with and presenting to a variety of parties is especially relevant.
- Experience of Lloyd’s bordereau reporting is of benefit.
- Understanding of the UK insurance market is preferable, specifically Lloyd’s.
Lloyd’s & London Market Associate in Milton Keynes employer: Crawford & Company
As a leading player in the London insurance market, our company offers an exceptional work environment that fosters collaboration and innovation. Employees benefit from a strong focus on professional development, with opportunities for growth and advancement within the dynamic Global Client Development team. Located in the heart of London, we provide a vibrant workplace culture that values diversity, encourages continuous improvement, and prioritises high-quality service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Lloyd’s & London Market Associate in Milton Keynes
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Crawford & Company). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Crawford & Company. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Lloyd’s & London Market Associate in Milton Keynes
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Crawford & Company.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Crawford & Company. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Crawford & Company
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Crawford & Company to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Crawford & Company, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Crawford & Company's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
