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For Companies At a Glance
- Tasks: Manage complex claims and deliver high-quality service to clients.
- Company: Crawford & Company is a global leader in claims management solutions with nearly 80 years of experience.
- Benefits: Enjoy competitive salary, strong benefits package, and ongoing training opportunities.
- Why this job: Make an impact in a dynamic role while working with diverse teams and high-profile clients.
- Qualifications: Experience in adjusting at a senior level, ACILA or similar qualifications preferred.
- Other info: Home-based role with regional travel; inclusive work environment encouraged.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Major & Complex Loss – Loss Adjuster – Scotland role at Crawford & Company.
Our Major and Complex Loss teams are at the heart of our business: Managing the more technical and complex claims ranging from flood damage resulting in Business Interruption to claims associated with catastrophic events. The role will be home based with regular regional travel required with occasional overnight stays depending upon location.
Responsibilities
As a Major & Complex Loss Adjuster, you’ll have an integral part to play in delivering a high quality, professional service to our clients, managing an active caseload of predominantly commercial claims over 100k in value, often containing material damage and business interruption matters. The work often requires a partnership approach in working with other business stream and third parties, such as our Casualty/Liability team or local government and emergency services hence your approach to detail and a thorough investigation is paramount.
This is a great opportunity for an experienced Adjuster to make their mark within our business and with our clients. The job requires foresight, ambition and tenacity and brings with it the prospect of success and significant rewards.
Already successful in handling large property or complex claims, you’ll have the confidence and professionalism to manage high profile and high value incidents, combined with the ability to promote our business and to be an advocate of our ways of working.
Qualifications
Ideally a recognised name within the industry, you’ll have previous experience to bring at a senior adjusting level and have/be:
- ACILA or similar with the desire to continue learning and /or full qualifications
- Extensive knowledge and understanding of FSA procedures and TCF initiatives
- Extensive technical knowledge within the adjusting arena at a complex loss level
- Understanding of Client SLA compliance/productivity/quality requirements
- Able to embrace technology and be proficient in MS office suite
- The ability to influence key personnel as to give the product a competitive edge
- Someone who can inspire others to deliver excellent service to differing people, with differing expectations, in a range of commercial environments
- A sound understanding of financial aspects coupled with the ability to lead others to achieving agreed targets.
- A full UK driving licence, with the willingness to travel to regional offices when required
- A high achiever, capable to presenting the product to its best advantage
- A desire to deliver excellent service
About Us
We are Crawford & Company; the world’s largest publicly listed independent provider of claims management solutions. With a legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, we are guided by our mission to restore and enhance lives, businesses and communities. We’re people taking care of people. From large-scale catastrophic losses to short-term workers compensation claims, Crawford & Company offers total solutions that help our clients’ policyholders resume their lives and work.
Our 9,000+ employees hail from more than 70 countries and speak dozens of languages, but all of Crawford’s service lines work together in unison for our clients. We call ourselves One Crawford. Through many specialised services in 700 offices around the world, One Crawford enhances our ability to deliver total claims management solutions to our clients.
In addition to compelling career opportunities that span countless fields and disciplines, Crawford & Company also offers employees a competitive salary with a strong benefits package and ongoing training and mentorship programs through every stage of your career.
About
At Crawford & Company we are committed to creating an inclusive work environment. We don’t just talk about diversity and inclusion; we aim to infuse it into everything we do – underpinning our strategy with three core elements:
- Consciousness
- Capability
- Culture
We welcome applications from all candidates, no matter their background. So, what are you waiting for? Apply today, we’re looking forward to your application.
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Major & Complex Loss - Loss Adjuster - Scotland employer: Crawford & Company
Contact Detail:
Crawford & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Major & Complex Loss - Loss Adjuster - Scotland
✨Tip Number 1
Familiarise yourself with the latest trends and challenges in the insurance industry, particularly around major and complex losses. This knowledge will not only help you during interviews but also demonstrate your commitment to staying informed and relevant in your field.
✨Tip Number 2
Network with professionals in the claims management sector, especially those who work in major and complex loss adjusting. Attend industry events or join relevant online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully managed high-value claims or complex situations. Being able to articulate these experiences clearly will showcase your expertise and confidence to potential employers.
✨Tip Number 4
Demonstrate your understanding of client service expectations and how you can exceed them. Think about ways you can contribute to Crawford & Company's mission of delivering excellent service and be ready to share your ideas during the interview process.
We think you need these skills to ace Major & Complex Loss - Loss Adjuster - Scotland
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Major & Complex Loss Adjuster position. Tailor your application to highlight relevant experience in managing complex claims and working with various stakeholders.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in handling large property or complex claims. Mention specific examples where you successfully managed high-profile incidents and how you contributed to delivering excellent service.
Showcase Your Qualifications: Clearly state your qualifications, such as ACILA or similar credentials, and your commitment to continuous learning. This will demonstrate your dedication to the field and your readiness to take on the challenges of the role.
Personalise Your Application: Make your application stand out by personalising it for Crawford & Company. Mention their commitment to diversity and inclusion, and express how your values align with theirs. This shows that you are not just looking for any job, but are genuinely interested in being part of their team.
How to prepare for a job interview at Crawford & Company
✨Showcase Your Technical Knowledge
As a Major & Complex Loss Adjuster, it's crucial to demonstrate your extensive technical knowledge in the adjusting arena. Be prepared to discuss specific cases you've handled, focusing on your approach to complex claims and how you navigated challenges.
✨Emphasise Your Partnership Skills
Highlight your ability to work collaboratively with various stakeholders, including third parties like local government and emergency services. Share examples of how you've successfully partnered with others to achieve positive outcomes in previous roles.
✨Demonstrate Your Client-Focused Approach
Crawford & Company values excellent service delivery. Prepare to discuss how you've managed client expectations in high-pressure situations and how you ensure compliance with Client SLA requirements while maintaining quality.
✨Prepare for Questions on Adaptability
Given the nature of the role, be ready to discuss how you embrace technology and adapt to changing environments. Share instances where you've used technology to enhance your efficiency or improve service delivery in your previous roles.
