Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships and deliver value through innovative solutions.
- Company: Join Crawford & Company, a leader in the insurance industry.
- Benefits: Full-time role with opportunities for growth and development.
- Why this job: Make a real impact by solving complex problems for clients.
- Qualifications: Experience in client management and strong communication skills.
- Other info: Dynamic team environment with flexibility and travel opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Location: London, England, United Kingdom
Responsibilities
- Manage the customer relationship at multiple levels for existing portfolio of clients.
- Responsible for value delivery to clients including plan performance, account management and service results.
- Manage new business and growth opportunities with existing & new Crawford clients.
- Manage and develop client relationships.
- Take a pro-active consultative approach to understand client needs.
- Identify cause and effect relationships, patterns and trends.
- Work within the Global TPA team, and wider international group functions as appropriate to build robust solutions to meet client needs.
- Contribute to continuous improvement of Crawford services and delivery.
- Constructively engage with the Crawford network to ensure delivery of agreed service.
- Uphold Crawford Code of Business Conduct at all times.
- Demonstrate high levels of Integrity, Client Focus, Professionalism and Teamwork.
- Timely reporting and provision of management information as required.
- Ensure awareness and compliance with all corporate governance requirements (as well as general company policies and procedures).
- Actively seek to develop oneself and take responsibility for your own training and development.
- Negotiate contract and pricing terms throughout the relationship period.
Qualifications
- Able to reprioritise objectives to meet changing business needs.
- Generates innovative solutions, which improve performance, processes or services.
- Develops appropriate relationships to achieve objectives.
- Demonstrates ability to solve complex problems and analyses and applies appropriate solutions.
- Behave in a strongly Client focused way at all times.
- Demonstrate personal integrity in a way which is consistent with the company's core values.
- Hardworking, passionate and motivated.
- Good understanding of industry.
- Proven experience in insurance claims environment.
- Proven ability to meet deadlines.
- Excellent communication and presentation skills.
- Resolution of issues as and when they arise.
- Ability to constructively provide internal and external feedback.
- Ability to work at a senior level within the company and the client.
- A good understanding of the Insurance market.
- Experience in an Insurance claims environment.
- Proven experience in client management.
- Good communication, report writing and presentation skills.
- The ability to deliver high standard results, promptly.
- Excellent organisational skills.
- Team player who also has the ability to work well using own initiative.
- Flexible approach – travel may be required (e.g., attending UK head office meetings).
- Flexibility with core hours to allow for communication through different time zones.
Seniority level: Associate
Employment type: Full-time
Job function: General Business
Industries: Insurance
TPA - Client Executive in London employer: Crawford & Company
Contact Detail:
Crawford & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TPA - Client Executive in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the hunt for a TPA - Client Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching Crawford & Company thoroughly. Understand their values, services, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Client Executive, you'll need to demonstrate excellent presentation abilities. Grab a friend or family member and do some mock interviews to get comfortable discussing your experience and how it aligns with the role.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace TPA - Client Executive in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the TPA - Client Executive role. Highlight your experience in client management and insurance claims, and don’t forget to showcase your excellent communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Be sure to mention your proactive approach to understanding client needs – that’s key for us at StudySmarter.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've solved complex problems in previous roles. We love innovative solutions that improve performance, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Crawford & Company
✨Know Your Clients
Before the interview, research Crawford & Company and their client portfolio. Understand their services and how they deliver value to clients. This will help you demonstrate your proactive consultative approach and show that you're genuinely interested in their business.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex problems you've solved in previous roles, especially in the insurance claims environment. Be ready to discuss how you identified issues, analysed them, and implemented effective solutions. This will highlight your ability to generate innovative solutions.
✨Demonstrate Client Focus
During the interview, emphasise your commitment to client relationships. Share specific instances where you went above and beyond to meet client needs or improve service delivery. This aligns with the company's core values and shows you can uphold their Code of Business Conduct.
✨Be Ready for Negotiation Scenarios
Since the role involves negotiating contract and pricing terms, prepare for potential negotiation scenarios during the interview. Think about how you would approach these discussions and be ready to articulate your strategies clearly. This will showcase your experience and confidence in client management.
