Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and settle third party Liability claims, ensuring thorough investigations and client support.
- Company: Join a leading insurance firm with a focus on client relationships and innovative solutions.
- Benefits: Flexible working arrangements, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in the insurance industry while developing your skills in a dynamic environment.
- Qualifications: Experience in handling Liability claims; ACII/LLB qualifications are a plus but not mandatory.
- Other info: Enjoy a mix of office and remote work with travel opportunities across the South East.
The predicted salary is between 36000 - 60000 £ per year.
Our Crawford Specialist teams are at the heart of our business: including our Casualty and Liability specialists who manage Liability claims ranging from minor slips and trips through to establishing third party Liability connected with catastrophic events. The role provides flexible working arrangements within our City Centre offices and working from home, along with regular regional travel required with occasional overnight stays depending upon location.
Responsibilities
- You will be supporting our valued clients in proactively handling and settling a mixed caseload of third party Liability claims, typically up to the value of £100k.
- You will establish liability via thorough investigation on each case, whilst providing support and advice on claims issues to policyholders within specified timeframes.
- Your portfolio of work will consist of a mixture of employers' liability and public liability claims, with a mixture of investigate and report only cases and on a cradle to grave basis.
- Client relationships will be key, through management and delivery of SLAs and KPIs, in addition to proactive Client and Broker interaction when required to assist in efficient claims handling and business development opportunities.
- You will also be liaising with colleagues within different business areas, such as Property, Major & Complex Loss, Contractor Connections and Legal Services depending upon the nature of the claim, so attention to detail is essential to ensure each step of the claims process is as thorough as possible, collating and recording all necessary statements and evidence as required.
- You will need to remove hurdles in the process if required, ensuring you get to the root cause of issues, take responsibility to resolve any problems and collate all necessary details to ensure swift settlement/denial whenever possible.
Qualifications
- We are looking for talent: Experienced Liability Adjusters ready for your next move.
- ACII/LLB or working towards these qualifications would be great, however candidates who are qualified by experience are just as welcome to apply, but we do seek candidates with commitment to achieve their personal qualifications.
- Proven ability to handle the full range of EL / PL and Product liability claims including claims involving third party property damage.
- Extensive experience of writing investigation reports.
- Extensive knowledge of the insurance market.
- Extensive technical knowledge within the adjusting arena.
- Understanding of Client SLA compliance/productivity/quality requirements.
- Proven proficient working knowledge of scoping software and hand held device use.
- Good negotiation skills.
- To understand what matters to the customer and to put this first – putting yourself in their shoes.
- Good IT skills, with a keen eye for detail.
- Flexibility in travelling.
- Full UK driving licence.
Due to the nature of our work, this role is subject to a satisfactory DBS check.
Senior Liability Adjuster (South East) in London employer: Crawford & Company
Contact Detail:
Crawford & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Liability Adjuster (South East) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in liability adjusting. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and claims handling processes. Be ready to discuss specific cases you've worked on and how you resolved challenges. Show them you know your stuff!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Check out our website for the latest job openings! We’re always looking for talented individuals like you. Applying directly through us can give you a better chance to stand out from the crowd.
We think you need these skills to ace Senior Liability Adjuster (South East) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Liability Adjuster role. Highlight your experience with EL/PL claims and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm!
Showcase Your Investigation Skills: Since the role involves thorough investigations, be sure to mention specific examples of how you've successfully handled claims in the past. We want to know how you get to the root of issues!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Crawford & Company
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of employers' liability and public liability claims. Be ready to discuss specific cases you've handled, focusing on your investigative process and how you established liability. This will show your depth of experience and understanding of the role.
✨Demonstrate Client-Centric Thinking
During the interview, highlight your ability to put yourself in the client's shoes. Share examples of how you've managed client relationships and resolved issues effectively. This will demonstrate that you understand the importance of client satisfaction in the claims process.
✨Showcase Your Technical Skills
Be prepared to talk about your experience with scoping software and handheld devices. If you have any specific examples of how these tools have helped you in your previous roles, share them! This will illustrate your technical proficiency and adaptability.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific claims scenarios. Think through potential challenges you might face and how you would resolve them. This will help you demonstrate your problem-solving skills and attention to detail, which are crucial for this role.
