At a Glance
- Tasks: Manage claims in agriculture, commercial, and domestic sectors while building client relationships.
- Company: Join a leading insurance firm focused on customer satisfaction and professional growth.
- Benefits: Flexible working options, travel opportunities, and ongoing training for personal development.
- Other info: Dynamic role with opportunities for travel and overnight stays across the UK.
- Why this job: Make a difference in the agricultural sector while developing your career in insurance.
- Qualifications: Experience in claims adjusting or insurance, with strong communication and problem-solving skills.
The predicted salary is between 35000 - 45000 € per year.
To manage a mixed portfolio of claims to include domestic, commercial & agricultural.
Responsibilities
- Contribute to the general property productivity targets through effective planning and organization of personal workload.
- Manage the maintenance of Client relationships through management and delivery of SLA's and achievement of KPI’s, in addition to proactive Client and Broker interaction to assist in efficient claims handling and business development opportunities.
- Ensure all Adjusting activities are fully compliant with the company’s procedures and external regulatory requirements.
- Participate where appropriate in the delivery of projects, ensuring personal contribution is completed within timescales and project requirements.
- Maintain awareness of Business Continuity programme and role within it.
- Able to demonstrate knowledge and/or awareness of FCA procedures and the TCF initiative.
- Actively seek to develop oneself and take responsibility for your own training and development.
Qualifications
- The role will encompass Adjuster field operations usually within a designated geographical area.
- The role will be either office or home based with regular UK travel required and in addition intermittent overnight stays will be necessary.
- Behave in a strongly customer focused way at all times to ensure development and maintenance of Client relationships.
- Demonstrate personal integrity in a way which is consistent to the company’s core values.
- Communicate effectively by sharing, listening and exchanging information and knowledge at all levels.
- Work within license and refer to colleagues as appropriate.
- Demonstrate an enquiring, challenging and objective approach to claims handling.
- Build and maintain positive working relationships within own team and across teams breaking down silos.
- Demonstrate a solution and action oriented style in order.
- Insurance qualification (preferably ACII or ACILA) or Extensive claims adjusting experience preferred.
- Previous involvement in insurer client relationship management.
- Experience of agricultural insurance claims, rural communities and challenges preferred.
- Extensive knowledge and understanding of FCA procedures and TCF initiatives.
- Extensive knowledge of the insurance market.
- Extensive technical knowledge within the adjusting arena.
- Understanding of Client SLA compliance/productivity/quality requirements.
- Proven proficient working knowledge of scoping software and hand held device use.
- Problem solving ability in order to recognise difficulties and take the appropriate steps to address the issues.
- Project management skills in order to deliver targets within budgets and timescales.
- Ability to demonstrate attention to detail.
- Dispute and resolution handling skills in order to manage high level customer complaints effectively and proactively.
- Efficient use of technology.
- Ability to work on own initiative and within a team environment.
- Strong communication skills, both written and verbal.
- Excellent customer service & organisational skills.
Agricultural Loss Adjuster in London employer: Crawford & Company
As an Agricultural Loss Adjuster with us, you will thrive in a dynamic work environment that prioritises employee development and fosters strong client relationships. Our commitment to a customer-focused culture, combined with flexible working arrangements and opportunities for professional growth, makes us an exceptional employer in the insurance sector. Join us to make a meaningful impact while enjoying the benefits of a supportive team and a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Agricultural Loss Adjuster in London
✨Tip Number 1
Network like a pro! Reach out to people in the agricultural insurance sector on LinkedIn or at industry events. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by researching common questions for Agricultural Loss Adjusters. Practice your answers, focusing on your experience with claims handling and client relationships.
✨Tip Number 3
Show off your problem-solving skills during interviews. Share specific examples of how you've tackled challenges in previous roles, especially in agricultural contexts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and you can keep track of your progress easily.
We think you need these skills to ace Agricultural Loss Adjuster in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Agricultural Loss Adjuster role. Highlight your experience with agricultural insurance claims and any relevant qualifications like ACII or ACILA. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Don’t forget to mention your customer service skills and your ability to manage client relationships effectively.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate a solution-oriented approach, especially when it comes to managing high-level customer complaints or project management.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Crawford & Company
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of agricultural insurance claims and the specific challenges faced in rural communities. Being able to discuss real-life examples will show your expertise and help you stand out.
✨Demonstrate Client Relationship Skills
Prepare to talk about your experience managing client relationships and how you've successfully met SLAs and KPIs in the past. Think of specific instances where your proactive communication made a difference.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss how you've tackled difficult situations or complaints in previous roles. Highlight your approach to dispute resolution and how you ensure customer satisfaction while adhering to company policies.
✨Familiarise Yourself with FCA Procedures
Since knowledge of FCA procedures and TCF initiatives is crucial, make sure you can explain these concepts clearly. This will demonstrate your commitment to compliance and your understanding of the regulatory landscape.
