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- Tasks: Handle domestic property claims and support Loss Adjusters for swift settlements.
- Company: Join Crawford & Company, a global leader in insurance with a supportive culture.
- Benefits: Full exam support, career progression, and a fully inclusive work environment.
- Why this job: Make a real difference by helping customers navigate their claims effectively.
- Qualifications: Experience in domestic claims handling and strong negotiation skills required.
- Other info: Enjoy a structured role with opportunities for personal development and growth.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Property Claims Handler role at Crawford & Company. Our Internal Adjuster opportunities allow you to progress your career within a well‑established, highly successful global organisation. We offer personal development with full exam and study support, promotional opportunities and a fully inclusive culture. In return we’ll provide you with the know‑how and support so you’ll become a subject‑matter expert, delivering a first‑class service to our customers. You will work on a rotating shift pattern between 8 am – 6 pm (Monday – Friday).
Responsibilities
- Work in partnership with Loss Adjusters in the field, proactively handling and supporting a varied caseload of Domestic claims up to £50K.
- Agree mitigation on losses at first notification of loss (FNOL) as required, using judgement, knowledge and experience to gather evidence and determine the best possible outcome.
- Book appointments for Property Adjusters, providing relevant information beforehand.
- Ensure alternative accommodation for claimants where required, reducing claim lifecycles to control costs.
- Remove process hurdles, investigate root causes, resolve problems and collate all necessary details to achieve swift settlements.
Qualifications
- Extensive knowledge of Domestic claims with the ability to confidently deal up to the value of £50K.
- Ability to negotiate & settle claims using a variety of methods in line with TCF and Client requirements.
- Strong customer skills and good communication skills with all stakeholders.
- Highly experienced in resolving difficult & complex claims.
- Ability to communicate effectively and persuasively, including report writing.
- Ability to work in a structured manner to drive quality.
- High personal standards of service delivery as a core skill.
- Ability to empathise and communicate at all levels.
- Evidenced ability to plan and organise workload.
- Technical competence and experience of handling property losses up to an agreed value.
Due to the nature of our work, this role is subject to a satisfactory DBS check.
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Finance and Sales
Industries: Insurance
Property Claims Handler in Glasgow employer: Crawford & Company
Contact Detail:
Crawford & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Claims Handler in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute. Practise common interview questions and think of examples from your experience that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Property Claims Handler in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Claims Handler role. Highlight your experience with domestic claims and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills: Since strong communication is key in this role, make sure your application reflects that. Use clear language and structure your writing well. We want to see your ability to communicate effectively right from the start!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Crawford & Company
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of domestic claims, especially those up to £50K. Be ready to discuss specific cases you've handled and how you approached them. This will show your expertise and confidence in the field.
✨Showcase Your Communication Skills
Since strong communication is key in this role, prepare examples that highlight your ability to negotiate and resolve complex claims. Think about times when you effectively communicated with stakeholders or wrote reports that made a difference.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss how you've tackled process hurdles in the past. Share specific instances where you identified root causes and implemented solutions to achieve swift settlements. This will illustrate your proactive approach.
✨Emphasise Your Customer-Centric Approach
Highlight your commitment to delivering first-class service. Prepare to talk about how you've empathised with claimants and ensured their needs were met, especially in challenging situations. This will resonate well with the company's values.
