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For Companies At a Glance
- Tasks: Manage and investigate claims, prepare detailed reports, and maintain client relationships.
- Company: Crawford & Company is a leading global provider of claims management solutions.
- Benefits: Enjoy a full-time role with opportunities for travel and professional development.
- Why this job: Join a dynamic team, make an impact in the insurance industry, and grow your career.
- Qualifications: No specific qualifications required; just a willingness to learn and adapt.
- Other info: Flexibility to cover for colleagues and contribute to financial targets is essential.
The predicted salary is between 43200 - 72000 £ per year.
Overview
Join to apply for the CSIR- Adjuster- Senior role at Crawford & Company.
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Responsibilities
- The role will encompass technical adjusting within CSIR.
- The role is office based with UK travel required, in addition intermittent overnight stays will be necessary.
- International travel may be required in accordance with business needs.
- Receiving and acknowledging new claims.
- Conducting detailed investigations, gathering all required supporting documentation, to include the taking of witness statements.
- Preparing reports commenting in detail on all aspects of the claim, including policy analysis and liability, quantum and future actions.
- Managing a mixed portfolio of liability claims on a cradle to grave basis.
- Identifying claim potential to ensure suitable referral, and compliance, with the licensing levels.
- Maintaining an awareness of current technical and legal developments with the necessary application to case load.
- Ensuring that all work/correspondence is prioritised and handled proactively.
- Instructing and controlling lawyers, forensic scientists, engineers, medical consultants and other experts as appropriate.
- Preparing case management plans, visiting Insurers, Reinsurers, Claimants and the Insured as required.
- Ensuring all work/correspondence is prioritised and handled effectively.
- Ability to be flexible, providing cover for other adjusters as and when required.
- Ability to develop working relationships with existing clients and helping to identify and plan approaches to new clients.
- Contribute to the designated CSIR productivity and financial targets through effective planning and organization of personal workload.
- Ability to manage WIP and debt to help minimise provision and any increase in the DSO.
- Maintaining client relationships through management and delivery of SLAs and achievement of KPI’s, SLA compliance performance at 90%.
- Ensuring all adjusting activities are fully compliant with the company’s procedures, published Technical Claims Handling Guidelines and external regulatory requirements.
- Demonstrating knowledge and/or awareness of FSA procedures and the TCF initiative.
- Actively seeking to develop oneself and to take responsibility for your own training and development.
- Maintaining awareness of Business Continuity programme and role within it.
- Ability to deliver 3x salary from workload and willingness to be trained upon and to handle new lines of business.
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Finance and Sales
- Industries: Insurance
Location: London, England, United Kingdom
Applications, referrals, and notices about new Senior Adjuster jobs in London are part of the job board features and are not required content for the role description.
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CSIR- Adjuster- Senior employer: Crawford & Company
Contact Detail:
Crawford & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CSIR- Adjuster- Senior
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the insurance industry, particularly those related to claims adjusting. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in your field.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work as adjusters or in similar roles. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss specific case studies or examples from your past experience that highlight your skills in managing liability claims. Being able to articulate your thought process and decision-making will set you apart from other candidates.
✨Tip Number 4
Showcase your ability to work under pressure and manage multiple tasks effectively. The role requires prioritising work and handling correspondence proactively, so be ready to provide examples of how you've successfully managed similar situations in the past.
We think you need these skills to ace CSIR- Adjuster- Senior
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the CSIR- Adjuster- Senior position at Crawford & Company. Make sure you understand the key responsibilities, such as managing liability claims and conducting detailed investigations.
Tailor Your CV: Customise your CV to highlight relevant experience in technical adjusting and claims management. Emphasise any previous roles where you've handled similar responsibilities or worked within the insurance sector.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the company's needs. Mention your ability to manage client relationships and your proactive approach to handling claims.
Highlight Relevant Skills: In your application, make sure to highlight specific skills mentioned in the job description, such as knowledge of FSA procedures, ability to work under pressure, and experience in preparing case management plans.
How to prepare for a job interview at Crawford & Company
✨Understand the Role Thoroughly
Before your interview, make sure you have a solid understanding of the CSIR- Adjuster- Senior role. Familiarise yourself with the responsibilities such as managing liability claims and preparing detailed reports. This will help you answer questions confidently and demonstrate your suitability for the position.
✨Showcase Your Technical Knowledge
Given the technical nature of the role, be prepared to discuss your knowledge of current legal developments and technical claims handling guidelines. Highlight any relevant experience you have in these areas, as it will show that you are well-equipped to handle the complexities of the job.
✨Demonstrate Strong Communication Skills
As an adjuster, you'll need to communicate effectively with clients, lawyers, and other experts. During the interview, provide examples of how you've successfully managed relationships and communicated complex information in previous roles. This will illustrate your ability to maintain client relationships and manage expectations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of specific examples from your past experiences where you had to investigate claims or manage a mixed portfolio. This will help you showcase your analytical skills and ability to handle challenging situations.