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- Tasks: Support field teams, manage operations, and ensure excellent service delivery.
- Company: Dynamic company focused on subsidence solutions with a commitment to employee development.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Join a team that champions technical excellence and makes a real impact in the field.
- Qualifications: Experience in team management and strong problem-solving skills required.
- Other info: Frequent travel across the UK and opportunities for career advancement.
The predicted salary is between 50000 - 60000 £ per year.
Support the Field Operations Manager and Area Managers for all operational matters relating to the Subsidence Field Teams, ensuring excellent service provision, cost control and overall management of people, training and development within the area.
Responsibilities
- Provide guidance and support to employees, maximizing their potential to meet a variety of demands.
- Deliver excellence against key measures of reduced duration, cost control and customer satisfaction.
- Act as a subsidence champion and technical referral point across the field.
- Coach, inspire and develop technical excellence.
- Assist managers in identifying and proactively addressing employee issues to ensure high levels of service delivery.
- Spend the majority of time in the field with Subsidence Consultants, troubleshoot issues and remove blockages.
- Keep technical skills and knowledge up to date, maintain a small caseload in busy times.
- Collaborate with Subsidence Units, Supply Chain and other internal teams to improve the end‑to‑end claims process.
- Assist managers in monitoring employee development and deliver appropriate learning programmes.
- Manage and maintain relationships with internal and external parties to meet customer demands fully.
- Engage with clients, brokers and key stakeholders to maintain business and attract new opportunities.
- Promote company ethics and values, focusing on what matters to customers.
Qualifications
- Role may be home or office based, encompassing subsidence field operations nationwide.
- Requires regular UK travel and occasional overnight stays, with increased travel during peak demand.
- Empowers employees by designing work with freedom and a facilitative management style.
- Continuous improvement mindset, sharing knowledge at all levels.
- Positive relationships across the business, action‑oriented approach to problem‑solving.
- Adaptable to continual change and facilitates change within the team.
- Chartered Building Professional – MRICS/MCIOB/CEng or equivalent; Chartered Insurance Professional or commitment to achieve relevant insurance qualification.
- Experience in team management, ideally managing remote workers.
- Detailed knowledge of Building Construction, Insurance Principles and client requirements.
- People management, budgetary management and resourcing planning in a dynamic environment.
- Credible leadership skills to motivate the team and create a high‑performing culture.
- Technical and problem‑solving skills to recognize difficulties and take proactive measures.
- Strong written and verbal communication skills to articulate complex issues.
- Excellent organisational and time‑management skills for delivering on actions within budget and tight timescales.
- Dispute resolution handling skills and strong financial literacy.
- Computer literacy and effective use of ICT platforms and applications.
Additional Information
- Travel requirements: frequent UK travel and occasional overnight stays.
- Role may be Home or Office Based.
Subsidence- Regional Consultant in City of Westminster employer: Crawford & Company
Contact Detail:
Crawford & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Subsidence- Regional Consultant in City of Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the subsidence field. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet with hiring managers or team leaders, be ready to discuss your experience and how it aligns with their needs. Bring examples of your past successes in managing teams and improving processes to the table.
✨Tip Number 3
Be proactive! If you see a job that fits your skills on our website, don’t just apply—follow up! A quick email or message expressing your enthusiasm can set you apart from other candidates. It shows you’re genuinely interested and willing to go the extra mile.
✨Tip Number 4
Prepare for the unexpected! In interviews, be ready to tackle scenario-based questions that test your problem-solving skills. Think about how you would handle real-life challenges in subsidence management and be prepared to share your thought process.
We think you need these skills to ace Subsidence- Regional Consultant in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Subsidence Consultant role. Highlight your experience in team management, technical skills, and any relevant qualifications like MRICS or MCIOB. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for subsidence operations and how you can contribute to our mission. Don’t forget to mention your problem-solving skills and ability to inspire others – we love that!
Showcase Your Communication Skills: Since strong written communication is key for this role, make sure your application is clear and concise. Use professional language but keep it friendly. We appreciate a good balance of professionalism and approachability!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re tech-savvy – a big plus in our book!
How to prepare for a job interview at Crawford & Company
✨Know Your Stuff
Make sure you brush up on your knowledge of subsidence, building construction, and insurance principles. Being able to discuss these topics confidently will show that you're not just a candidate, but a potential champion for the company.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams or remote workers in the past. Highlight your ability to inspire and develop others, as this role requires credible leadership skills to create a high-performing culture.
✨Be Ready to Problem-Solve
Think of specific instances where you've tackled challenges head-on. The interviewers will want to see your technical and problem-solving skills in action, so be prepared to discuss how you’ve recognised difficulties and taken proactive measures.
✨Communicate Clearly
Practice articulating complex issues in a straightforward manner. Strong written and verbal communication skills are essential for this role, so consider doing mock interviews with a friend to refine your delivery.