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- Tasks: Manage diverse claims in domestic, commercial, and agricultural sectors while ensuring client satisfaction.
- Company: Join a leading insurance firm with a focus on customer relationships and professional growth.
- Benefits: Flexible working options, competitive salary, and opportunities for personal development.
- Why this job: Make a real difference in the agricultural sector while developing your career in insurance.
- Qualifications: Experience in claims adjusting and strong communication skills are essential.
- Other info: Enjoy a dynamic work environment with travel opportunities across the UK.
The predicted salary is between 36000 - 60000 £ per year.
To manage a mixed portfolio of claims to include domestic, commercial & agricultural.
Responsibilities:
- Contribute to the general property productivity targets through effective planning and organization of personal workload.
- Manage the maintenance of Client relationships through management and delivery of SLA's and achievement of KPI’s, in addition to proactive Client and Broker interaction to assist in efficient claims handling and business development opportunities.
- Ensure all Adjusting activities are fully compliant with the company’s procedures and external regulatory requirements.
- Participate where appropriate in the delivery of projects, ensuring personal contribution is completed within timescales and project requirements.
- Maintain awareness of Business Continuity programme and role within it.
- Actively seek to develop oneself and take responsibility for your own training and development.
- The role will encompass Adjuster field operations usually within a designated geographical area.
- The role will be either office or home based with regular UK travel required and in addition intermittent overnight stays will be necessary.
- Behave in a strongly customer focused way at all times to ensure development and maintenance of Client relationships.
- Demonstrate personal integrity in a way which is consistent to the company’s core values.
- Communicate effectively by sharing, listening and exchanging information and knowledge at all levels.
- Work within license and refer to colleagues as appropriate.
- Demonstrate an enquiring, challenging and objective approach to claims handling.
- Build and maintain positive working relationships within own team and across teams breaking down silos.
- Demonstrate a solution and action oriented style in order.
Qualifications:
- Insurance qualification (preferably ACII or ACILA) or extensive claims adjusting experience preferred.
- Previous involvement in insurer client relationship management.
- Experience of agricultural insurance claims, rural communities and challenges preferred.
- Extensive knowledge and understanding of FCA procedures and TCF initiatives.
- Extensive knowledge of the insurance market.
- Extensive technical knowledge within the adjusting arena.
- Understanding of Client SLA compliance/productivity/quality requirements.
- Proven proficient working knowledge of scoping software and hand held device use.
- Problem solving ability in order to recognise difficulties and take the appropriate steps to address the issues.
- Project management skills in order to deliver targets within budgets and timescales.
- Ability to demonstrate attention to detail.
- Dispute and resolution handling skills in order to manage high level customer complaints effectively and proactively.
- Efficient use of technology.
- Ability to work on own initiative and within a team environment.
- Strong communication skills, both written and verbal.
- Excellent customer service & organisational skills.
Agricultural Loss Adjuster - Surrey / Sussex employer: Crawford & Company
Contact Detail:
Crawford & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Agricultural Loss Adjuster - Surrey / Sussex
✨Tip Number 1
Network like a pro! Get out there and connect with people in the agricultural insurance sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with claims adjusting and client relationship management. Be ready to share specific examples of how you've tackled challenges in the past.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website or social media. Express your interest and ask if they have any upcoming opportunities that fit your background.
✨Tip Number 4
Prepare for interviews by brushing up on your knowledge of FCA procedures and TCF initiatives. Employers love candidates who are well-informed and can demonstrate their understanding of industry standards. Plus, it shows you're serious about the role!
We think you need these skills to ace Agricultural Loss Adjuster - Surrey / Sussex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Agricultural Loss Adjuster role. Highlight your experience with agricultural insurance claims and any relevant qualifications like ACII or ACILA. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Don't forget to mention your understanding of FCA procedures and TCF initiatives, as these are key for us.
Showcase Your Communication Skills: Since strong communication is crucial for this position, make sure your application reflects that. Use clear and concise language, and don’t hesitate to share examples of how you've effectively managed client relationships in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining StudySmarter!
How to prepare for a job interview at Crawford & Company
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of agricultural insurance claims and the specific challenges faced in rural communities. Being able to discuss real-life examples will show your expertise and help you stand out.
✨Demonstrate Your Customer Focus
Prepare to share how you've built and maintained client relationships in the past. Highlight your customer service skills and give examples of how you've handled complaints or difficult situations effectively.
✨Showcase Your Problem-Solving Skills
Think of scenarios where you've had to tackle complex issues or disputes. Be ready to explain your thought process and the steps you took to resolve them, as this will demonstrate your ability to think on your feet.
✨Familiarise Yourself with FCA Procedures
Since knowledge of FCA procedures and the TCF initiative is crucial, make sure you understand these concepts well. You might be asked about them, so being prepared will show that you're serious about compliance and regulatory requirements.
