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For Companies At a Glance
- Tasks: Manage insurance claims from start to finish and support high-net-worth clients.
- Company: Join Chubb, a leader in the insurance industry with a collaborative team.
- Benefits: Competitive salary, private medical cover, gym membership, and generous leave.
- Why this job: Make a real impact in the insurance sector while developing your skills.
- Qualifications: Experience in claims handling or customer service with strong communication skills.
- Other info: Hybrid work model with opportunities for career growth and professional development.
The predicted salary is between 35000 - 45000 £ per year.
Overview
Do you have previous Claims experience or perhaps experience gained within a general insurance, administration or customer service environment? Come and join our team of skilled Claims Handlers at Chubb and make a difference in the insurance industry! We are currently looking for a Claims Handler to join our Accident & Health team in our Glasgow office. This is an ideal opportunity for those seeking a role in insurance with previous Claims Handling/Customer Service experience.
Location: Glasgow, Leeds or Manchester – Hybrid (2 days a week in the office).
Responsibilities
- As a Claims Handler, you’ll manage insurance claims from first report to final settlement.
- Provide technical handling and oversight of claims involving Disaster, Recovery & Restoration…
- Coach, mentor and lead team of claim adjusters handling claims.
- Provide general assistance and support to senior claims adjusters, managers and underwriters…
- You’ll be supporting our High-Net-Worth clients by being the first point of contact for customers, clients and brokers whereby setting expectations and…
- Reporting to the Account Manager for Real Estate, you will be responsible for handling a portfolio of property & liability claims for both the UK and Europe, …
- Investigations may be UK based or overseas.
- Maintain and enhance business connections.
- Market for existing and new business lines.
Key Qualifications / Skills
- Experience in claims handling, preferably from within a Broker or Insurance Office, and customer services experience demonstrating a professional standard in customer care.
- Strong listening and communication skills with experience in MS Office packages (including Word and Excel).
- Ability to prioritise and work to SLAs; capable of handling a demanding workload and multi-tasking.
- Process-minded, adaptable and customer-focused with the ability to contribute to operational improvements and build positive relationships.
What We Offer
- Competitive salary & pension scheme, 25 days annual leave plus ability to purchase 5 additional days
- Private Medical cover, Employee Share Purchase Plan, Life Assurance
- Subsidised gym membership, Employee assistance program
- 1 day annual Charitable leave, Employee resource groups
- On-site parking and other benefits
Additional Information
A large part of the work is agreeing mitigation on losses at first; Investigation: Handle allocated claims, either from your desk or by referring them to a field adjuster for on-site investigation when necessary.
Salary: £35,000 – £45,000 + Company Car or Allowance + Benefits.
Full-time
Location note: Pulled from the full job description
We are ISO 9001 certified, Constructionline Gold, CHAS, SMAS and SafeContractor accredited and Achilles UVDB registered.
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Insurance Claims Handler employer: Crawford & Company Adjusters (UK) Ltd
Contact Detail:
Crawford & Company Adjusters (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Claims Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Chubb or similar companies. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by practising common claims handling scenarios. Think about how you’d manage a tricky claim or deal with a difficult customer. We want you to shine and show off your problem-solving skills!
✨Tip Number 3
Don’t forget to research Chubb’s values and recent news. Showing that you’re genuinely interested in the company can set you apart from other candidates. Plus, it’ll help you tailor your answers during interviews!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles there, so keep checking back for new opportunities!
We think you need these skills to ace Insurance Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous claims handling or customer service experience. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining our Accident & Health team and how your background makes you a perfect fit. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: As a Claims Handler, strong communication is key. In your application, demonstrate your ability to listen and convey information clearly. Whether it’s in your CV or cover letter, let us know how you’ve excelled in this area before.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at Crawford & Company Adjusters (UK) Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your claims handling knowledge. Understand the processes involved, especially in areas like Disaster Recovery & Restoration. Being able to discuss specific scenarios or past experiences will show that you're not just familiar with the role but genuinely interested in it.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a client or resolved a difficult situation. This will highlight your ability to handle high-net-worth clients effectively.
✨Demonstrate Your Communication Prowess
Strong listening and communication skills are key for this position. During the interview, practice active listening and ensure you articulate your thoughts clearly. You might even want to prepare a few questions to ask them, showing that you’re engaged and keen to learn more about their operations.
✨Be Ready to Discuss Multi-Tasking
This job requires juggling multiple claims and prioritising tasks. Prepare to discuss how you've managed a demanding workload in previous roles. Use specific examples to illustrate your process-minded approach and adaptability, which are crucial for success in this fast-paced environment.