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- Tasks: Lead a dynamic team managing various liability claims with a focus on swift settlements.
- Company: Crawford TPA is a leading Third Party Administration firm known for its excellence in claims handling.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
- Why this job: Join a rapidly expanding team where your leadership can make a real impact on client satisfaction.
- Qualifications: Experience in team leadership within the insurance sector and strong customer service skills are essential.
- Other info: This role requires flexibility and a calm approach to challenges in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Crawford TPA is our highly successful Third Party Administration offering, handling claims for corporate companies and Insurers. We’re looking for our next team leader to support and manage our rapidly expanding team of claims handlers.
General Background, Experience & Professional Qualifications
- A candidate that enjoys mentoring and developing a team to ensure high performance and success.
- Experience as a team leader in a Claims background or within the insurance industry.
- Proven ability to mentor and develop teams to high performance standards.
- Knowledge of insurance principles and claims processes.
- Exceptional customer service ethics, ensuring clients and policyholders receive first-class service.
- Ability to handle challenges calmly and methodically.
- Strong organizational skills with attention to detail.
- Flexibility to adapt to changing priorities.
Key Responsibilities
Your team will handle a variety of liability claims, including Public, Employers, and Product Liability claims. You will support and guide your team to provide swift settlements within service level agreements, ensure thorough investigation and proper documentation of each claim, and communicate policy cover information professionally and courteously to policyholders.
UK- Crawford TPA - Liability Team Manager employer: Crawford & Company
Contact Detail:
Crawford & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK- Crawford TPA - Liability Team Manager
✨Tip Number 1
Network with professionals in the insurance industry, especially those who have experience in claims management. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the role.
✨Tip Number 2
Research Crawford TPA's values and recent developments. Understanding their approach to claims handling and customer service will help you align your discussions during interviews with their expectations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in the past. Highlight your mentoring skills and any measurable outcomes from your leadership that demonstrate your ability to drive high performance.
✨Tip Number 4
Familiarise yourself with the different types of liability claims mentioned in the job description. Being able to speak knowledgeably about Public, Employers, and Product Liability claims will show your expertise and readiness for the role.
We think you need these skills to ace UK- Crawford TPA - Liability Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in claims handling and team leadership. Use specific examples that demonstrate your ability to mentor and develop teams, as well as your knowledge of insurance principles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the insurance industry and your commitment to exceptional customer service. Mention how your leadership style aligns with the values of Crawford TPA and how you can contribute to their success.
Highlight Relevant Skills: Emphasise skills such as organisational abilities, attention to detail, and flexibility in adapting to changing priorities. These are crucial for the role of a Liability Team Manager and should be clearly stated in both your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are essential qualities for this position.
How to prepare for a job interview at Crawford & Company
✨Showcase Your Leadership Skills
As a candidate for the Liability Team Manager position, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully mentored and developed teams in the past, highlighting specific outcomes that showcase your impact.
✨Understand Insurance Principles
Make sure you brush up on your knowledge of insurance principles and claims processes. Being able to discuss these topics confidently will show that you are well-prepared and understand the industry, which is essential for this role.
✨Emphasise Customer Service Excellence
Since exceptional customer service is a key aspect of this role, be ready to share instances where you've gone above and beyond for clients or policyholders. This will illustrate your commitment to providing first-class service.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think of examples where you've managed difficult situations calmly and methodically, as this will be important for leading a team in a fast-paced environment.
