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- Tasks: Become a Technical Insurance Claims Handler, managing customer claims and making decisions.
- Company: Join a global leader in the insurance industry with a strong reputation for development.
- Benefits: Enjoy a full training programme, career progression, and a supportive team environment.
- Why this job: Kickstart your career with hands-on experience and the chance to earn a professional qualification.
- Qualifications: 5 GCSEs at grade C or above, including Maths and English; good communication skills required.
- Other info: This role is on-site in Milton Keynes and requires a basic DBS check.
We are delighted to launch our TPA Apprenticeship scheme for 2023. This is an ideal opportunity to kickstart your career with a global leader at entry level and to become a Technical Insurance Claims Handler. You’ll start your journey with a full programme of development, giving you access to all the tools and training you’ll need.
Responsibilities
- Your role will involve dealing with customers on a daily basis, answering and making calls, dealing with confidential enquiries, accurate data inputting of customers' new claims, making liability decisions, allocating work across teams and instructing suppliers to progress the claim.
- During this period you will gain experience in motor, property & liability claims.
- As you progress, you’ll also have the opportunity to handle your own portfolio of insurance claims from initial receipt to settlement.
This role provides an entry level opportunity into claims handling and has been designed to complement the Cert. CII qualification.
Qualifications
- You will need to work well as part of a team environment, be an effective communicator and enjoy problem solving.
- Good time management skills and the ability to organise yourself effectively are crucial.
- You’ll need to take ownership, which is being proactive and owning your personal objectives and focus on results.
- You’ll need to have 5 GCSE’s at grade C or above, including Maths and English and a good working knowledge of Microsoft Word, Excel and Outlook.
Click through to apply. We’ll give your application full consideration and let you know if you have been shortlisted as soon as possible.
Due to the nature of our business, any offer of employment is subject to a satisfactory basic DBS check.
TPA- Apprentice employer: Crawford & Company
Contact Detail:
Crawford & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TPA- Apprentice
✨Tip Number 1
Familiarise yourself with the insurance industry, especially claims handling. Understanding key terms and processes will help you engage in conversations during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills by engaging in mock interviews or discussions with friends. Being able to articulate your thoughts clearly and confidently is crucial, especially since the role involves daily customer interactions.
✨Tip Number 3
Showcase your problem-solving abilities by preparing examples of how you've tackled challenges in the past. This will highlight your proactive nature and ability to take ownership, which are key traits we look for in candidates.
✨Tip Number 4
Get comfortable with Microsoft Office tools, particularly Excel and Word. Being proficient in these applications will not only help you in the role but also demonstrate your readiness to handle the data inputting tasks effectively.
We think you need these skills to ace TPA- Apprentice
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the TPA Apprentice position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Skills: Emphasise your communication, problem-solving, and time management skills in your CV and cover letter. Provide specific examples of how you've demonstrated these skills in previous experiences, whether in school projects or part-time jobs.
Show Enthusiasm for Learning: Since this is an apprenticeship, express your eagerness to learn and grow within the role. Mention any relevant coursework or training you have completed that relates to insurance claims handling or customer service.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in the insurance industry.
How to prepare for a job interview at Crawford & Company
✨Show Your Communication Skills
As a TPA Apprentice, you'll be dealing with customers daily. Make sure to demonstrate your effective communication skills during the interview. Practice clear and concise responses, and don't hesitate to ask questions to show your engagement.
✨Highlight Your Problem-Solving Abilities
The role involves handling claims and making decisions. Be prepared to discuss examples of how you've approached problem-solving in the past. This could be from school projects or part-time jobs where you had to think on your feet.
✨Emphasise Teamwork
Since the job requires working well in a team environment, share experiences that showcase your ability to collaborate effectively. Mention any group activities or projects where you contributed to achieving a common goal.
✨Demonstrate Time Management Skills
With lots going on in this role, good time management is crucial. Prepare to discuss how you prioritise tasks and manage your time effectively. You might want to share specific strategies or tools you use to stay organised.
