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- Tasks: Manage and settle third party Liability claims, ensuring thorough investigations and client support.
- Company: Join Crawford & Company, a leader in the insurance industry with a supportive team culture.
- Benefits: Flexible working arrangements, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference by helping clients navigate complex claims while developing your skills.
- Qualifications: Experience in Liability Adjusting; commitment to personal qualifications is a plus.
- Other info: Dynamic role with travel opportunities and a focus on client relationships.
The predicted salary is between 36000 - 60000 £ per year.
5 days ago Be among the first 25 applicants
Job Description
Our Crawford Specialist teams are at the heart of our business: Including our Casualty and Liability specialists who manage Liability claims ranging from minor slips and trips through to establishing third party Liability connected with catastrophic events.
The role provides flexible working arrangements within our City Centre offices and working from home, along with regular regional travel required with occasional overnight stays depending upon location.
Responsibilities
- You’ll be supporting our valued clients in proactively handling and settling a mixed caseload of third party Liability claims, typically up to the value of £100k.
- You’ll establish liability via thorough investigation on each case, whilst providing support and advice on claims issues to policyholders within specified timeframes.
- Your portfolio of work will consist of a mixture of employers\’ liability and public liability claims, with a mixture of investigate and report only cases and on a cradle to grave basis.
- Client relationships will be key, through management and delivery of SLAs and KPIs, in addition to proactive Client and Broker interaction when required to assist in efficient claims handling and business development opportunities.
- You’ll also be liaising with colleagues within different business areas, such as Property, Major & Complex Loss, Contractor Connections and Legal Services depending upon the nature of the claim, so attention to detail is essential to ensure each step of the claims process is as thorough as possible, collating and recording all necessary statements and evidence as required.
- You’ll need to remove hurdles in the process if required, ensuring you get to the root cause of issues, take responsibility to resolve any problems and collate all necessary details to ensure swift settlement / denial whenever possible.
Qualifications
We’re looking for talent: Experienced Liability Adjusters ready for your next move. ACII/LLB or working towards these qualifications would be great, however candidates who are qualified by experience are just as welcome to apply, but we do seek candidates with commitment to achieve their personal qualifications.
Ideal
- Proven ability to handle the full range of EL / PL and Product liability claims including claims involving third party property damage
- Extensive experience of writing investigation reports
- Extensive knowledge of the insurance market
- Extensive technical knowledge within the adjusting arena
- Understanding of Client SLA compliance/productivity/quality requirements
- Proven proficient working knowledge of scoping software and hand held device use
- Good negotiation skills
- To understand what matters to the customer and to put this first – putting yourself in their shoes
- Good IT skills, with a keen eye for detail
- Flexibility in travelling
- Full UK driving licence
Due to the nature of our work, this role is subject to a satisfactory DBS check.
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SLS- Senior Liability Adjuster employer: Crawford & Company
Contact Detail:
Crawford & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SLS- Senior Liability Adjuster
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in liability claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching common questions for Liability Adjusters. We recommend practising your responses with a friend or in front of a mirror to boost your confidence and ensure you highlight your experience effectively.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work, like investigation reports or case studies, to demonstrate your expertise during interviews. This will help you stand out as a candidate who knows their stuff.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace SLS- Senior Liability Adjuster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Liability Adjuster role. Highlight your experience with EL/PL claims and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your commitment to client relationships and problem-solving.
Showcase Your Attention to Detail: In this role, attention to detail is key. When writing your application, make sure to proofread for any errors and ensure all information is accurate. We appreciate candidates who take the time to get it right!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at Crawford & Company!
How to prepare for a job interview at Crawford & Company
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of employers' liability and public liability claims. Be prepared to discuss specific cases you've handled, focusing on your investigation techniques and how you established liability. This will show that you have the experience and expertise they’re looking for.
✨Demonstrate Client-Centric Thinking
Since client relationships are key in this role, think about examples where you’ve put the customer first. Prepare to share how you’ve managed client expectations and resolved issues effectively. This will highlight your understanding of the importance of client satisfaction in claims handling.
✨Showcase Your Attention to Detail
Given the emphasis on thorough investigations and documentation, be ready to discuss how you ensure accuracy in your reports and evidence collection. Bring examples of how your attention to detail has led to successful claim outcomes, as this is crucial for the role.
✨Be Ready for Technical Questions
Expect questions about your technical knowledge and use of scoping software. Brush up on the tools and technologies relevant to the role, and be prepared to explain how you’ve used them in past positions. This will demonstrate your proficiency and readiness for the job.
