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- Tasks: Manage and settle third-party liability claims, ensuring thorough investigations and swift resolutions.
- Company: Join a leading insurance firm with a focus on client relationships and innovative solutions.
- Benefits: Flexible working arrangements, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference by helping clients navigate complex claims in a dynamic environment.
- Qualifications: Experience in liability adjusting; ACII/LLB or equivalent experience preferred.
- Other info: Enjoy regional travel and the chance to work with diverse teams across the business.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Job Description
Our Crawford Specialist teams are at the heart of our business, including Casualty and Liability specialists who manage claims ranging from minor slips and trips to the establishment of third‑party liability connected with catastrophic events. The role provides flexible working arrangements within our City Centre offices and working from home, with regular regional travel required and occasional overnight stays depending on location.
Responsibilities
You’ll be supporting our valued clients in proactively handling and settling a mixed caseload of third‑party liability claims, typically up to the value of £100k. You’ll establish liability via thorough investigation on each case, provide support and advice on claims issues to policyholders within specified timeframes. Your portfolio will consist of employers\’ liability and public liability claims, with a mixture of investigate‑and‑report‑only cases and cradle‑to‑grave handling.
Client relationships will be key, managing SLAs and KPIs, and engaging proactively with clients and brokers to assist efficient claims handling and business development opportunities.
You’ll liaise with colleagues across business areas such as Property, Major & Complex Loss, Contractor Connections and Legal Services, ensuring each step of the claims process is thorough, collating and recording all necessary statements and evidence.
You’ll remove hurdles in the process, resolve issues and collate details to achieve swift settlement or denial whenever possible.
Qualifications
We’re looking for experienced liability adjusters ready for your next move. ACII/LLB or working towards these qualifications is desirable, though candidates qualified by experience are also welcome. We seek candidates committed to achieving their personal qualifications.
Desired Skills & Experience
- Proven ability to handle the full range of EL/PL and product liability claims, including claims involving third‑party property damage
- Extensive experience writing investigation reports
- Extensive knowledge of the insurance market
- Extensive technical knowledge within the adjusting arena
- Understanding of client SLA compliance, productivity and quality requirements
- Proficient working knowledge of scoping software and handheld device use
- Good negotiation skills
- Customer‑centric mindset, putting the customer first
- Strong IT skills with a keen eye for detail
- Flexibility in travelling
- Full UK driving licence
Due to the nature of our work, this role is subject to a satisfactory DBS check.
Location: London, England, United Kingdom
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SLS Liability Adjuster employer: Crawford & Company
Contact Detail:
Crawford & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SLS Liability Adjuster
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that SLS Liability Adjuster role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to liability claims. We suggest role-playing with a friend or using online resources to get comfortable discussing your experience and how it relates to the job.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work, like investigation reports or case studies, to demonstrate your expertise in handling EL/PL claims. We want to see how you’ve tackled challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace SLS Liability Adjuster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the SLS Liability Adjuster role. Highlight your experience with EL/PL claims and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm!
Showcase Your Investigation Skills: Since the role involves thorough investigations, be sure to mention specific examples of how you've successfully handled claims in the past. We want to know how you tackle challenges head-on!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Crawford & Company
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of employers' liability and public liability claims. Be ready to discuss specific cases you've handled, focusing on your investigation techniques and how you established liability. This will show your expertise and confidence in the field.
✨Showcase Your Client Relationship Skills
Since client relationships are key in this role, prepare examples of how you've successfully managed client expectations and SLAs in the past. Highlight any proactive steps you've taken to enhance client satisfaction or resolve issues quickly.
✨Demonstrate Your Technical Know-How
Familiarise yourself with the scoping software and handheld devices mentioned in the job description. If you have experience using similar tools, be ready to discuss how they helped you in your previous roles. This will demonstrate your adaptability and technical skills.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical claims scenarios. Practice articulating your thought process clearly, including how you would gather evidence, liaise with clients, and ensure compliance with SLAs. This will showcase your problem-solving abilities and customer-centric mindset.
