Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage complex environmental claims and conduct thorough investigations.
- Company: Crawford & Company, a leader in the insurance industry.
- Benefits: Full-time role with opportunities for professional growth and development.
- Why this job: Make a real difference in environmental claims while building strong relationships.
- Qualifications: Experience in loss adjusting and a commitment to learning about insurance.
- Other info: Dynamic team environment with a focus on customer service and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Manage and be responsible for all environmental claims provided by Crawford Environmental, including the handling of a portfolio of complex and technical claims. Undertake the management of a portfolio of complex and technical environmental claims, visit residential, commercial and agricultural properties, and liaise with internal colleagues and external stakeholders—Policyholders, Clients, Brokers, Suppliers.
Responsibilities
- Proactively manage a mixed portfolio of domestic, commercial, environmental and agricultural claims from cradle to grave.
- Undertake comprehensive investigations to establish cause of damage, extent of loss and cover.
- Work in tandem with the internal team to set strategies with customers.
- Ensure time spent adds value to the claims life cycle.
- Review claim activity to identify potential blockages and reduce failure demand.
- Take sole responsibility for every claim personally handled and enhance customer journey by keeping all parties informed.
- Ensure technical aspects are referred to the in‑house Scientist for review.
- Write meaningful reports and provide insurer updates that support effective settlement / claim conclusion.
- Build strong relations with colleagues, brokers, agents and suppliers.
- Act as the customer‑facing representative of Crawford & Company, promoting the Company’s ethics and values.
Qualifications
- Loss adjusting background in UK & globally – experience of handling large caseload, liability and EIL experience.
- Ideally possess Insurance qualification (ACII or ACILA) but essential to show commitment to study and gain knowledge.
- Sound knowledge of the claims handling process.
- Sound knowledge of the principles of insurance, and related insurance products and services.
- Sound knowledge and understanding of insurance regulation and laws.
- Sound technical skills to investigate, negotiate and settle property related claims.
- Excellent analytical skills.
- Excellent verbal and written communication skills.
- Well developed interpersonal skills.
- Good influencing and negotiation skills.
- Flexible approach – may be required to travel throughout the UK.
- Builds trust and respect by keeping commitments.
- Ensures all activities improve the service provided for clients.
- Demonstrates a ‘can do’ attitude and is solution oriented.
- Is passionate about the customer and shows a flexible attitude.
- Enjoys being a team player and openly shares knowledge.
- Proven ability to meet deadlines.
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Finance and Sales; Industries: Insurance
Location: East Midlands, England, United Kingdom
Environmental Adjuster - Midlands employer: Crawford & Company
Contact Detail:
Crawford & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Environmental Adjuster - Midlands
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Environmental Adjuster role.
✨Tip Number 2
Practice your pitch! You never know when you'll meet someone who can help you land a job. Have a quick summary of your experience and skills ready to go, so you can impress them on the spot.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way. It shows you're genuinely interested in the position and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. Don’t miss out!
We think you need these skills to ace Environmental Adjuster - Midlands
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Environmental Adjuster role. Highlight your experience with complex claims and any relevant qualifications. We want to see how your background aligns with what we do at Crawford & Company!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can enhance the customer journey. Remember, we love a 'can do' attitude, so let that enthusiasm show!
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure to demonstrate your excellent verbal and written communication skills in your application. We’re looking for someone who can build strong relationships and keep everyone informed.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Crawford & Company!
How to prepare for a job interview at Crawford & Company
✨Know Your Claims Inside Out
Make sure you understand the ins and outs of environmental claims. Brush up on your knowledge of the claims handling process, especially regarding domestic, commercial, and agricultural claims. Being able to discuss specific cases or scenarios will show that you're not just familiar with the theory but can apply it practically.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated complex information in the past, whether it's through reports or direct interactions. This will demonstrate your ability to enhance the customer journey.
✨Demonstrate Your Analytical Prowess
Be ready to discuss how you've approached investigations in previous roles. Highlight your analytical skills by preparing a few examples where you identified issues or blockages in claims processes and how you resolved them. This will show your potential employer that you can add value to their claims life cycle.
✨Emphasise Teamwork and Flexibility
This position requires a collaborative approach, so be prepared to talk about your experiences working in teams. Share instances where you’ve shared knowledge or supported colleagues. Also, mention your willingness to travel and adapt to different situations, as this flexibility is key in the role.
