Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients by handling and settling third party Liability claims with thorough investigations.
- Company: Join Crawford & Company, a leader in the insurance industry with a supportive culture.
- Benefits: Flexible working arrangements, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference by helping clients navigate their claims and ensuring swift resolutions.
- Qualifications: Experience in Liability Adjusting and a commitment to personal development.
- Other info: Dynamic role with travel opportunities and a focus on client relationships.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Claims Adjuster role at Crawford & Company.
Message the job poster from Crawford & Company.
Talent Acquisition Business Partner at Crawford
Our Crawford Specialist teams are at the heart of our business: Including our Casualty and Liability specialists who manage Liability claims ranging from minor slips and trips through to establishing third party Liability connected with catastrophic events.
The role provides flexible working arrangements within our City Centre offices and working from home, along with regular regional travel required with occasional overnight stays depending upon location.
Responsibilities
- You’ll be supporting our valued clients in proactively handling and settling a mixed caseload of third party Liability claims.
- You’ll establish liability via thorough investigation on each case, whilst providing support and advice on claims issues to policyholders within specified timeframes.
- Your portfolio of work will consist of a mixture of employers\’ liability and public liability claims, with a mixture of investigate and report only cases and on a cradle to grave basis.
- Client relationships will be key, through management and delivery of SLAs and KPIs, in addition to proactive Client and Broker interaction when required to assist in efficient claims handling and business development opportunities.
- You’ll also be liaising with colleagues within different business areas, such as Property, Major & Complex Loss, Contractor Connections and Legal Services depending upon the nature of the claim, so attention to detail is essential to ensure each step of the claims process is as thorough as possible, collating and recording all necessary statements and evidence as required.
- You’ll need to remove hurdles in the process if required, ensuring you get to the root cause of issues, take responsibility to resolve any problems and collate all necessary details to ensure swift settlement / denial whenever possible.
Qualifications
We’re looking for talent: Experienced Liability Adjusters ready for your next move. ACII/LLB or working towards these qualifications would be great, however candidates who are qualified by experience are just as welcome to apply, but we do seek candidates with commitment to achieve their personal qualifications.
Ideal candidate profile
- Proven ability to handle the full range of EL / PL and Product liability claims including claims involving third party property damage
- Extensive experience of writing investigation reports
- Extensive knowledge of the insurance market
- Extensive technical knowledge within the adjusting arena
- Understanding of Client SLA compliance/productivity/quality requirements
- Proven proficient working knowledge of scoping software and hand held device use
- To understand what matters to the customer and to put this first – putting yourself in their shoes
- Good IT skills, with a keen eye for detail
- Flexibility in travelling
- Full UK driving licence
Due to the nature of our work, this role is subject to a satisfactory DBS check.
#J-18808-Ljbffr
Claims Adjuster employer: Crawford & Company
Contact Detail:
Crawford & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster
✨Tip Number 1
Network like a pro! Reach out to current employees at Crawford & Company on LinkedIn. A friendly message can go a long way in getting your foot in the door and showing your genuine interest in the Claims Adjuster role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of liability claims. We recommend reviewing common scenarios and how you would handle them. This will help you demonstrate your expertise and problem-solving skills during the chat.
✨Tip Number 3
Don’t forget to showcase your soft skills! Being able to empathise with clients and communicate effectively is key in this role. Think of examples from your past experiences where you’ve excelled in client interactions.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Crawford & Company.
We think you need these skills to ace Claims Adjuster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Adjuster role. Highlight your experience with liability claims and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm!
Showcase Your Attention to Detail: Since attention to detail is key in this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Crawford & Company
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of liability claims, especially employers' and public liability. Be ready to discuss specific cases you've handled and how you approached them. This shows you're not just familiar with the theory but have practical experience too.
✨Showcase Your Investigation Skills
Prepare to talk about your process for investigating claims. Highlight any tools or software you’ve used and how you ensure thoroughness in your reports. This is crucial since attention to detail is key in this role.
✨Demonstrate Client-Centric Thinking
Think about how you can put yourself in the client's shoes. Prepare examples of how you've managed client relationships and resolved issues in the past. This will show that you understand the importance of client satisfaction in claims handling.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific scenarios related to claims. Practice articulating your thought process and decision-making skills. This will help you demonstrate your problem-solving abilities and your commitment to swift resolutions.
