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- Tasks: Support and manage domestic insurance claims, ensuring swift resolutions.
- Company: Join a global leader in the insurance industry with a focus on personal development.
- Benefits: Full exam support, promotional opportunities, and an inclusive work culture.
- Other info: Enjoy a dynamic work environment with opportunities for career growth.
- Why this job: Make a real difference by helping customers navigate their insurance claims.
- Qualifications: Experience in claims handling or a similar commercial background is preferred.
The predicted salary is between 30000 - 40000 £ per year.
Our Internal Adjuster opportunities are ideal to progress your career within a well-established and highly successful Global organisation. We also offer personal development with full exam and study support, promotional opportunities and a fully inclusive culture. In return for your commitment, we'll provide you with the knowhow and support so you'll become a subject matter expert, providing a first class service to our customers. You will also be working on a rotating shift pattern between 8am - 6pm (Monday - Friday).
Responsibilities
- Working in partnership with our Loss Adjusters in the field, you'll be proactively handling and supporting a varied caseload of Domestic claims up to £50K in value.
- A large part of the work is agreeing mitigation on losses at first notification of loss (FNOL) as required, using your judgement, knowledge and experience to gather all evidence and determine the best possible outcome.
- When required, you'll book appointments for our Property Adjusters, providing support with all relevant information beforehand.
- Some claimants may require alternative accommodation, so you'll ensure the reduction of claims lifecycles to reduce costs by proactive management and challenge building scopes and variations when required.
- You'll need to remove hurdles in the process if required, ensuring you get to the root cause of issues, take responsibility to resolve problems and collate all necessary details to ensure swift settlement whenever possible.
Qualifications
- We're looking for talent: experienced claims experts who relish challenges and provide solutions.
- Previous property claims handling experience is an advantage, but we'd like to hear from you if you have a similar commercial background.
- Extensive knowledge of Domestic claims with the ability to confidently deal up to the value of £50K.
- Ability to negotiate & settle claims using a variety of methods.
Insurance Advisor | London, UK employer: Crawford and Company
Contact Detail:
Crawford and Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Advisor | London, UK
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, attend events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their needs, especially in handling domestic claims and providing excellent customer service.
✨Tip Number 3
Practice your negotiation skills! Since you'll be dealing with claims up to £50K, being able to confidently negotiate and settle claims is crucial. Role-play scenarios with friends or family to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Insurance Advisor | London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Insurance Advisor role. Highlight your relevant experience in handling domestic claims and any specific achievements that showcase your ability to negotiate and settle claims effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the insurance industry and how your skills align with our values at StudySmarter. Be sure to mention any previous experience that relates directly to the responsibilities outlined in the job description.
Showcase Your Problem-Solving Skills: In your application, emphasise your problem-solving abilities. We want to see examples of how you've tackled challenges in the past, especially in claims management. This will help us understand how you can contribute to reducing claims lifecycles and improving customer satisfaction.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Crawford and Company
✨Know Your Stuff
Make sure you brush up on your knowledge of domestic claims and the insurance industry. Familiarise yourself with common terms and processes, especially those related to FNOL and claims mitigation. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully resolved issues or negotiated settlements. Think about specific cases where you had to gather evidence or manage a challenging situation. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Ask Insightful Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Practice Your Communication Skills
As an Insurance Advisor, clear communication is key. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member to get comfortable discussing your experience and answering potential questions.