Craven College is seeking a committed Senior Customer Service and Admission Officer to support the Head of Customer Services and Admissions in day-to-day management of the team, ensuring a high-quality service. The role requires leadership, coaching, staff deployment and the ability to work across busy, high-volume channels to deliver excellent customer experiences at our Skipton campuses.
Experience in FE admissions and strong admin skills are essential, with GCSEs in English and Maths at level
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Senior Customer Service & Admissions Lead in Skipton employer: Craven College
Craven College is an exceptional employer, offering a supportive and inclusive work environment in the picturesque setting of North Yorkshire. With a strong commitment to professional development, employees benefit from excellent CPD opportunities and state-of-the-art facilities, including a new Animal Management Centre and equestrian facilities. Joining our team means being part of a college that values enriching lives through learning and fosters growth for both staff and students alike.
