At a Glance
- Tasks: Lead product quality and testing, ensuring top-notch standards across our innovative range.
- Company: Join Craster, a forward-thinking company dedicated to premium hospitality experiences.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for personal growth.
- Other info: Be part of a culture that values curiosity, excellence, and continuous improvement.
- Why this job: Make a real impact on product quality while collaborating with a dynamic team.
- Qualifications: Experience in manufacturing processes and a passion for product quality.
The predicted salary is between 40500 - 49500 £ per year.
Location: London (Hybrid)
Reporting to: Product Development Manager
About Craster
At Craster, we create innovative products that help premium hospitality brands deliver exceptional customer experiences. Quality, performance and attention to detail are fundamental to everything we do, and we're looking for a Product Quality Engineer to help us maintain and strengthen those standards across our product range.
The Role
This is a hands-on technical role focused primarily on product quality, testing, compliance and supplier quality assurance. You will own product quality, testing, technical files, product compliance, batch quality control and the investigation and resolution of product issues across our range. Working within the Product Development team, you'll collaborate closely with Product Developers, Designers, Sourcing and overseas manufacturing partners to ensure products move confidently into production and perform reliably in use.
We're looking for someone who genuinely cares about product quality, enjoys solving manufacturing and technical problems, and can demonstrate a track record of improvements they have personally driven. Alongside the core quality remit, you will also have ownership of selected lower-complexity development projects, such as product improvements, packaging enhancements, supplier transfers and engineering changes. This is not intended to replace the role of a Product Development Engineer or lead our most complex new product development programmes.
What You'll Be Doing
- Leading product quality, testing and compliance activities throughout development and production
- Conducting structured sample assessments and validation reviews
- Managing product technical files and compliance documentation
- Defining and supporting supplier quality control processes
- Investigating product issues and identifying root causes
- Driving corrective actions through to successful resolution
- Supporting supplier audits, assessments and improvement initiatives
- Managing engineering changes and product improvements
- Delivering packaging improvements and supplier transfer projects
- Supporting production readiness and first-batch approval activities
What We're Looking For
The right person could come from a technically strong retail or consumer products background, or from a product-led B2B manufacturing environment. Relevant sectors may include:
- Homeware
- Furniture or contract furniture
- Commercial kitchen or hospitality equipment
- Lighting
- Architectural hardware
- Workplace products
- Consumer goods
- Other engineered product categories
While sector experience is helpful, we are more interested in depth of technical experience and capability. We're looking for someone with strong experience in:
- Manufacturing processes and production methods
- Supplier quality management
- Product testing and validation
- Technical drawings and specification interpretation
- Sample assessment and approval
- Root-cause analysis and corrective actions
- Product compliance and technical documentation
- Production quality control and continuous improvement
Why Join Craster?
You'll join a collaborative team where quality, curiosity and continuous improvement are valued. You'll have the opportunity to make a visible impact on the products we bring to market while working closely with colleagues, suppliers and manufacturing partners around the world.
We Care | Be Curious | Do the Right Thing | Deliver Excellence | Open to Challenge
If you're passionate about product quality and enjoy turning technical challenges into practical solutions, we'd love to hear from you.
Product Quality Engineer in London employer: Craster
CRASTER is an exceptional employer located in Greater London, offering a vibrant work culture that fosters creativity and collaboration. Employees benefit from comprehensive growth opportunities, including training in advanced business systems like Acumatica and Power BI, ensuring they are well-equipped for their roles. With a focus on design-led innovation, Craster provides a meaningful and rewarding environment for those looking to make an impact in the merchandising field.
StudySmarter Expert Advice🤫
We think this is how you could land Product Quality Engineer in London
✨Join Local Manufacturing Groups
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✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Craster, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Product Quality Engineer in London
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Craster specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Craster
✨Know Your Manufacturing Processes
Before you walk into the interview with Craster, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Craster value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.