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- Tasks: Lead a dynamic team in managing collision repair operations and ensuring top-notch service.
- Company: Join Crash Champions, a rapidly growing leader in high-quality collision repair across the U.S.
- Benefits: Enjoy medical, dental, vision insurance, 401k match, and paid holidays.
- Why this job: Be part of a people-first culture that values teamwork and personal growth.
- Qualifications: Experience in the collision industry and strong leadership skills are essential.
- Other info: Competitive salary ranging from $80,100 to $150,000 based on experience.
The predicted salary is between 60000 - 90000 £ per year.
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, servicing customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran Matt Ebert.
For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
Responsibilities
- Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs.
- Labor assignment and production management: Responsible for assigning repair jobs to Body Technicians and prioritising vehicles for teardown or paint.
- Teammate support: Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed.
- Monitor and attain production goals and standards: Ensure all repairs are in line with Crash Champions and I-Car quality standards, all repairs are billed accurately and correctly, and back of shop PPE protocol is upheld for teammate safety.
- Complete shop payroll and staffing in a timely manner: Ensure production staff adheres to punch-in/out guidelines and flag-hour procedures for weekly payroll processing and manage staff PTO, vacation, or leave.
- Manage daily production flow: Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production is moving as needed to meet delivery requirements.
- Write DRP compliant estimates (as needed): Write complete estimates after full disassembly and damage discovery, update CE’s estimates as needed, and lock final estimates.
- Team acquisition, coaching and development: Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback, and support for growth/progression opportunities.
Qualifications
- Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers.
- Aptitude in decision-making and problem solving.
- Ability to lead and work collaboratively with others to meet shared objectives.
- Demonstrated ability to meet deadlines and achieve successful results.
- Proficient knowledge and use of estimating software, CCC ONE Total Repair Software.
- Proficient with Computers and other technology.
- Valid driver’s license required.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Group Life Insurance
- Disability Insurance
- 401k Retirement Plan with match
- Referral Bonus (“Crash From Crash”)
- 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
Posted Min Pay Rate USD $80,100.00/Yr. Posted Max Pay Rate USD $150,000.00/Yr.
Collision Center General Manager employer: Crash Champions
Contact Detail:
Crash Champions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collision Center General Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the collision repair industry. Being knowledgeable about advancements, especially in EV repair, will show that you are proactive and passionate about the field.
✨Tip Number 2
Network with professionals in the collision repair sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the General Manager position.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams in high-pressure environments. Highlighting your ability to support and develop teammates will resonate well with our People First philosophy.
✨Tip Number 4
Prepare to discuss your experience with estimating software like CCC ONE. Being able to articulate your proficiency and how it has contributed to your previous roles will set you apart from other candidates.
We think you need these skills to ace Collision Center General Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications for the Collision Center General Manager position. Tailor your application to highlight relevant experience in collision repair management and team leadership.
Craft a Strong CV: Your CV should clearly outline your experience in the collision industry, including any specific roles related to production management, team coaching, and customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet KPIs.
Write a Compelling Cover Letter: In your cover letter, express your passion for the collision repair industry and how your values align with Crash Champions' 'People First' philosophy. Provide examples of how you've successfully managed teams and improved shop efficiency in previous roles.
Highlight Relevant Skills: Make sure to emphasise your knowledge of estimating software like CCC ONE, as well as your decision-making and problem-solving skills. Mention any certifications or training that are relevant to the role, as this can set you apart from other candidates.
How to prepare for a job interview at Crash Champions
✨Know the Collision Industry
Familiarise yourself with the latest trends and standards in the collision repair industry. Understanding insurance procedures and requirements for various carriers will show your expertise and commitment to the role.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your ability to manage production flow, support teammates, and achieve KPIs, as these are crucial for the General Manager position.
✨Showcase Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you resolved them. This will demonstrate your aptitude for decision-making and your capability to handle the fast-paced environment at Crash Champions.
✨Familiarity with Estimating Software
Brush up on your knowledge of estimating software, particularly CCC ONE Total Repair Software. Being proficient in this area will give you an edge and show that you're prepared to hit the ground running.
