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For Companies At a Glance
- Tasks: Lead a dynamic team in managing collision repair operations and ensuring top-notch service.
- Company: Join Crash Champions, a rapidly growing leader in high-quality collision repair across the U.S.
- Benefits: Enjoy medical, dental, vision insurance, 401k match, and paid holidays.
- Why this job: Be part of a people-first culture that values teamwork and personal growth.
- Qualifications: Knowledge of the collision industry and strong leadership skills are essential.
- Other info: Competitive salary ranging from $80,100 to $150,000 based on experience.
The predicted salary is between 64000 - 108000 £ per year.
Champions Do More. As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, servicing customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
Responsibilities
- Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs.
- Labor assignment and production management: Responsible for assigning repair jobs to Body Technicians and prioritising vehicles for teardown or paint.
- Teammate support: Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed.
- Monitor and attain production goals and standards: Ensure all repairs are in line with Crash Champions and I-Car quality standards, all repairs are billed accurately and correctly, and back of shop PPE protocol is upheld for teammate safety.
- Complete shop payroll and staffing in a timely manner: Ensure production staff adheres to punch-in/out guidelines and flag-hour procedures for weekly payroll processing and manage staff PTO, vacation, or leave.
- Manage daily production flow: Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production is moving as needed to meet delivery requirements.
- Write DRP complaint estimates (as needed): Write complete estimates after full disassembly and damage discovery, update CE’s estimates as needed, and lock final estimates.
- Team acquisition, coaching and development: Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback, and support for growth/progression opportunities.
Qualifications
- Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers.
- Aptitude in decision-making and problem solving.
- Ability to lead and work collaboratively with others to meet shared objectives.
- Demonstrated ability to meet deadlines and achieve successful results.
- Proficient knowledge and use of estimating software, CCC ONE Total Repair Software.
- Proficient with Computers and other technology.
- Valid driver’s license required.
Benefits
- The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Group Life Insurance
- Disability Insurance
- 401k Retirement Plan with match
- Referral Bonus (“Crash From Crash”)
- 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. Posted Min Pay Rate USD $80,100.00/Yr. Posted Max Pay Rate USD $150,000.00/Yr.
Collision Center General Manager employer: Crash Champions
Contact Detail:
Crash Champions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collision Center General Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the collision repair industry. Being knowledgeable about advancements, especially in EV repair, will show that you're proactive and passionate about the field.
✨Tip Number 2
Network with professionals in the collision repair sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at Crash Champions.
✨Tip Number 3
Prepare to discuss your leadership style and how you manage teams effectively. Be ready to share specific examples of how you've successfully led a team in a high-pressure environment, as this role requires strong management skills.
✨Tip Number 4
Research Crash Champions' company culture and values. Understanding their 'People First' philosophy will help you align your responses during discussions and demonstrate that you're a good fit for their team.
We think you need these skills to ace Collision Center General Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Collision Center General Manager position. Tailor your application to highlight relevant experience in managing collision repair operations.
Craft a Compelling CV: Your CV should clearly outline your experience in the collision industry, focusing on leadership roles and achievements. Use quantifiable metrics to demonstrate how you've met or exceeded KPIs in previous positions.
Write a Strong Cover Letter: In your cover letter, express your passion for the collision repair industry and your commitment to the 'People First' philosophy of Crash Champions. Highlight specific examples of how you've supported team development and achieved production goals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Crash Champions
✨Know the Collision Industry Inside Out
Make sure you brush up on your knowledge of the collision industry, especially regarding insurance procedures and requirements. Being able to discuss these topics confidently will show that you're well-prepared and understand the nuances of the role.
✨Demonstrate Leadership Skills
As a General Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your decision-making and problem-solving abilities. This will help illustrate your capability to lead and work collaboratively.
✨Familiarise Yourself with Estimating Software
Since proficiency in estimating software like CCC ONE is crucial for this role, ensure you can discuss your experience with such tools. If you have specific examples of how you've used them to improve efficiency or accuracy, be ready to share those.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle real-life situations in the shop. Think about potential challenges you might face in managing production flow or supporting teammates during peak times, and prepare thoughtful responses that highlight your strategic thinking.
