Our guiding principles set out the values that unite and inspire our people to deliver our purpose - to feed the nation with authentically made, sustainably produced food. This is delivered by our hard-working, talented teams who continually drive the business forward. The Operational Technology (OT) Engineer role is responsible for assisting in the maintenance, reliability, and day-to-day support of operational technology systems across the business. Working closely with the Operational Technology Lead and reporting into the Group OT team, this role provides hands-on technical support to ensure critical OT systems remain stable, secure, and aligned with operational needs. This is a development-focused position, ideal for someone looking to build their knowledge and experience in OT environments. The successful candidate will support ongoing projects, incident resolution, system monitoring, and on-site infrastructure activities, while learning best practices in areas such as networked production equipment, automation interfaces, and industrial system integration. Strong communication skills, a proactive mindset, and a willingness to learn in a fast-paced manufacturing environment are essential. Hours - Monday to Friday with a mixture of 6:00-15:00, 7:00-16:00 and 8:00-17:00 Salary to be discussed at interview stage.
Main Duties
- Support the maintenance and monitoring of operational technology (OT) systems to ensure uptime, reliability, and performance across production environments.
- Assist in routine system checks and health monitoring to identify potential issues early and elevate to the OT Lead as required.
- Help carry out risk assessments and contribute to system recovery and backup planning by gathering data and supporting implementation activities.
- Troubleshoot OT infrastructure, including network switches, industrial PCs &, and other factory-connected devices.
- Provide first-line support for OT-related incidents and service requests, collaborating with IT, service desk, and production teams to resolve issues quickly.
- Assist with patching and updates of OT systems under guidance from the OT Lead, ensuring accurate documentation and minimal disruption.
- Help with the installation, configuration, and replacement of OT hardware and software across factory sites.
- Participate in projects involving OT systems, such as system upgrades, hardware rollouts, or integration tasks, providing on-site support as needed. A strong interest in technology and a willingness to learn about Operational Technology (OT) systems within a food manufacturing environment.
- Eagerness to grow within the business, with a proactive attitude towards developing new skills and embracing emerging technologies.
- Comfortable working hands-on with hardware such as industrial PCs, sensors, network equipment, and factory-floor devices (training will be provided).
- Some basic understanding of IT or engineering principles - whether through education, personal projects, work experience, or self-learning.
- Willingness to work in fast-paced, industrial environments and support OT activities on the factory floor.
- A team player who enjoys working alongside IT, engineering, and production colleagues to solve problems and deliver practical solutions.
- Strong attention to detail, with the ability to follow technical instructions and maintain accurate records.
- Reliable, safety-conscious, and aware of the importance of operational uptime and hygiene standards in food production settings.
- Good verbal and written communication skills, able to engage with both technical and non-technical stakeholders.
- Full UK driving licence, with flexibility to travel between Hull sites. Cranswick Gourmet Sausage Co. (Lazenby's) is our fast-paced sausage facility located in Hull. Producing great food is for us more than just taste, it's about knowing and respecting where that food come from. Therefore, at Cranswick we continually invest in our sustainable and ethical supply chain. Training and career development
- Friendly work environment
- Overtime - time and a half after basic hours
- Pension package
- Access to our 'Feed your Wellbeing' hub, offering a range of retail, restaurant and entertainment discounts and wellbeing support
- Cycle to work scheme
- Opportunity to purchase an extra holiday
- Company share scheme
- Death in service insurance
- Additional holiday with service
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Operational Technology Engineer employer: Cranswick plc
Cranswick is an exceptional employer, offering a dynamic work environment in East Yorkshire where innovation meets operational excellence. As a leading food producer, we prioritise employee growth through comprehensive training and development opportunities, alongside a supportive culture that values collaboration and stakeholder engagement. With competitive benefits such as a pension scheme, share save options, and an employee discount platform, joining Cranswick means being part of a forward-thinking team dedicated to driving meaningful change in the food manufacturing industry.
