At a Glance
- Tasks: Support IT helpdesk, resolve user queries, and assist with software upgrades.
- Company: Join Cranswick Country Foods, a leading poultry processing company in Suffolk.
- Benefits: Gain hands-on experience, training, and potential career progression in IT.
- Other info: Enjoy a structured apprenticeship with a clear path to an IT Support Technician role.
- Why this job: Kickstart your IT career with real-world experience in a dynamic environment.
- Qualifications: GCSEs in English and Maths at grade 4 or above required.
The predicted salary is between 18500 - 25000 £ per year.
Introduction
Cranswick is delighted to be able to offer this Level 3 Information Communication Support Technician.
This is an excellent opportunity to work within a busy IT Support Team, providing IT support to both office staff and the factory.
About the Employer
Cranswick Country Foods Poultry is hiring at our state‑of‑the‑art, purpose‑built processing facility in Eye, Suffolk.
What You'll Do
- Support the IT helpdesk to resolve and advise on user queries relating to desk user PCs and business applications including critical factory systems.
- Assist the IT team in the implementation and delivery of key projects and processes.
- Assist with software upgrades and rollouts.
- Resolve network cabling/switch issues alongside engineering.
- Plan and carry out maintenance of IT systems, applying updates as required whilst ensuring that downtime is minimised.
- Install/replace PCs, laptops and tablets as directed.
- Supporting other Eastern areas.
- Training Outcome
On successful completion of the apprenticeship, we would expect for you to progress into an IT Support Technician role and continue your learning and development.
Skills Required
- Communication skills
- IT skills
- Number skills
- Analytical skills
- Logical
- Team working
Qualifications
- Essential - GCSE - English - 4
- Essential - GCSE - Maths - 4
- Course Information
- Course: Information communications technician (level 3)
- Level: 3
- Route: Digital Apprenticeship Level: Advanced
- Working Arrangements
- Working Week: Shift pattern: Monday-Friday on a 3 week rotation: 06:00-15:00,08:00-17:00,09:00-18:00
- Expected Duration: 1 Year 4 Months
- Training Provider: TECHNICAL PROFESSIONALS LIMITED
- #J-18808-Ljbffr
Apprentice IT Technician in Eye employer: Cranswick Fresh Poultry
Cranswick Country Foods Poultry is an exceptional employer, offering a dynamic work environment at our cutting-edge processing facility in Eye, Suffolk. With a strong focus on employee development, we provide comprehensive training and growth opportunities, ensuring that apprentices can transition smoothly into IT Support Technician roles upon completion of their apprenticeship. Our collaborative work culture fosters teamwork and innovation, making it a rewarding place to build a career in IT support.
