At a Glance
- Tasks: Provide top-notch IT support and troubleshoot tech issues for colleagues.
- Company: Join Cranswick, a leading UK food producer focused on innovation.
- Benefits: Competitive salary, pension scheme, and holiday purchase options.
- Other info: Great opportunity to grow your technical skills and build a career in IT.
- Why this job: Be the friendly face of IT and make a real difference in people's work lives.
- Qualifications: Experience in IT support, strong communication skills, and a passion for technology.
The predicted salary is between 30000 - 40000 £ per year.
Job Overview
Supporting VIP users and delivering onsite IT support when needed.
Building and configuring laptops, desktops and mobile devices.
Working closely with wider IT teams to resolve technical issues.
Contributing to a proactive, customer‑focused support service.
- Who We're Looking For
- People person who enjoys helping others and has a genuine passion for technology.
- Experience in an IT Support or Service Desk environment.
- Good knowledge of Windows and Microsoft 365.
- Excellent communication and customer service skills.
- A positive, can‑do attitude and a willingness to learn.
- Strong problem‑solving skills and attention to detail.
- The confidence to work independently and as part of a team.
- Eager to develop, grow technical skills and build a career within Group IT.
Benefits
- Competitive Salary
- Pension Scheme with enhanced contribution options
- Share Save Scheme
- Holiday Purchase
- Role Details
Service Desk Analyst (Group IT, Hull - Brough).
As part of our continued investment in technology and colleague experience, we're looking for a Service Desk Analyst to join our Group IT team.
Reporting to the Service Desk Team Leader, you'll be the friendly face of IT support, helping colleagues across the business stay connected, productive and supported.
About Cranswick
Cranswick is one of the UK's leading food producers, with a strong focus on technology, innovation and continuous improvement.
Our Group IT team plays a key role in delivering modern digital solutions that support thousands of colleagues across our nationwide operations.
If you're excited by technology and want to build a long‑term career in IT, there's no better place to develop.
- What You'll Be Doing
- Providing first‑class IT support to colleagues across the business.
- Managing incidents and service requests through our Service Desk platform.
- Troubleshoot hardware, software and mobile device issues.
- #J-18808-Ljbffr
Service Desk Analyst employer: Cranswick Country Foods
As a QA Technician in our food production facility, you'll be part of a dynamic team dedicated to maintaining the highest quality standards. We offer competitive pay, a supportive work culture that values collaboration and innovation, and ample opportunities for professional growth within the industry. Join us in a location that prioritises employee well-being and fosters a sense of community, making it an excellent place to build a rewarding career.
