Reporting to the Cold Store Supervisors, you will play a key role in overseeing the day-to-day operation of the export area, supporting Cold Store Operatives, and ensuring products are processed, picked, and dispatched efficiently. You will be responsible for maintaining high standards of safety, quality, productivity, and customer service while helping the team achieve operational targets. Main Duties Include (but not limited to):
- Supervising the daily activities within the designated export area to ensure operational targets are met efficiently and safely.
- Overseeing loading bay operations, including the receipt and dispatch of products.
- Ensuring all customer orders are accurately picked, prepared, and dispatched with the correct documentation.
- Escalating operational issues promptly to Supervisors or Management.
- Liaising with Administrators to coordinate haulier activity and ensure smooth logistics operations.
- Communicating effectively with haulier drivers in line with Company Health & Safety procedures.
- Providing guidance and support to Cold Store Operatives and monitoring performance standards.
- Ensuring all Material Handling Equipment (MHE) and racking systems are maintained safely, reporting any defects or concerns.
- Building effective working relationships with colleagues, Supervisors, Managers, and external stakeholders.
- Minimising downtime and ensuring productivity remains at the required level.
- Delivering excellent customer service through on-time deliveries and reduced customer returns.
- Supporting resource planning by working with Supervisors to ensure appropriate staffing levels are maintained.
- Motivating, coaching, and developing team members to maximise performance and engagement.
- Carrying out compliance and quality checks within the department and reporting any non-conformances.
- Ensuring corrective actions are implemented and repeat issues are prevented.
- Monitoring and delivering against departmental Key Performance Indicators (KPIs).
- Operating responsibly with consideration for environmental impact and workplace safety.
- Conducting objective performance assessments and providing constructive feedback.
- Ensuring team members clearly understand their responsibilities and assigned tasks.
- Experience in a similar role - Chargehand / Line Leader / Team Leader / Step-In Team Leader
- Experience leading and supervising a team
- Previous experience in an FMCG manufacturing environment (preferably food related)
- Comfortable working in a cold, fast paced environment to daily targets, in a safe and controlled manner
- Good level of computer skills (Microsoft Office)
- Resilience & able to adapt to change
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Cold Store Chargehand (Export) in Preston employer: Cranswick Country Foods
Cranswick is an exceptional employer that prioritises the growth and development of its team members, offering tailored learning opportunities to help you thrive in your career. With a strong commitment to ethical practices and sustainability, you'll be part of a progressive culture that values craftsmanship and quality, all while working in a supportive environment that encourages collaboration and innovation. Join us in our state-of-the-art facilities where your contributions directly impact the success of one of Britain's leading food producers.
