At a Glance
- Tasks: Provide IT support to users and maintain systems at Crown Farms & Crown Milling.
- Company: Join Cranswick PLC, a leader in the food production industry.
- Benefits: Enjoy a pension scheme, gym discounts, and profit-sharing opportunities.
- Other info: Full-time role with potential for career growth and development.
- Why this job: Make a difference by supporting tech in a dynamic agricultural environment.
- Qualifications: IT support experience and strong problem-solving skills required.
The predicted salary is between 25000 - 35000 £ per year.
Crown Farms & Crown Milling, a division of Cranswick PLC, are looking for a committed IT Support Worker at our facility in Kenninghall, Norfolk. You will be working as part of the IT Team to provide comprehensive support of all IT users across Crown Farms and Crown Milling.
Responsibilities:
- Primary contact to support IT users within Crown Chicken sites.
- Supporting Farm apps and remote network infrastructure.
- Support and monitor the current infrastructure, systems & production systems.
- Assist end users with typical day to day IT queries & troubleshooting.
- Assist the factory users with using the production systems.
- Build & configure hardware including servers, workstations & mobile devices.
- Create and maintain documentation.
- Update ticketing system to ensure relevant details are recorded and SLA’s are met for each issue.
- Work with Local and Group IT to support apps, rollouts, trials and projects.
- Out of hours working may be required on an ad hoc basis.
- Ensure that all systems on site are maintained & kept up to date.
- Prioritising and managing workload effectively.
Pay and Benefits:
- Pension – 3% employer contributions/5% employee contributions
- Discounted local gym membership
- Death in service insurance
- Access to our Feed Your Wellbeing hub, with retail discounts and a range of other perks
- Share of the profits with our discounted share scheme
- Holiday purchase scheme
Job Type: Full-time
IT Support Technician in Brome employer: Cranswick Country Foods
Crown Farms & Crown Milling, part of Cranswick PLC, is an exceptional employer that values its IT Support Technicians by offering a supportive work environment in Kenninghall, Norfolk. With a strong focus on employee wellbeing, we provide generous benefits such as pension contributions, discounted gym memberships, and access to our Feed Your Wellbeing hub, alongside opportunities for professional growth within a collaborative IT team. Join us to be part of a company that not only prioritises your career development but also shares its success with you through profit-sharing schemes.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician in Brome
✨Tip Number 1
Network like a pro! Reach out to current employees at Crown Farms & Crown Milling on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you'd troubleshoot issues or assist users with farm apps. We want you to show off your problem-solving skills!
✨Tip Number 3
Don’t forget to showcase your tech skills! Bring along examples of documentation you've created or systems you've maintained. This will help us see how you can contribute to keeping everything running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team at Crown Farms & Crown Milling.
We think you need these skills to ace IT Support Technician in Brome
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Technician role. Highlight relevant experience and skills that match the job description, like troubleshooting and supporting users. We want to see how you can fit into our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your background makes you a great fit for Crown Farms & Crown Milling. Keep it friendly and professional – we love a personal touch!
Show Off Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled IT issues in the past. We’re looking for someone who can think on their feet and help our users with their day-to-day queries.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Cranswick Country Foods
✨Know Your Tech
Make sure you brush up on the specific technologies and systems mentioned in the job description. Familiarise yourself with common IT support tools, troubleshooting techniques, and the types of hardware you'll be working with. This will show that you're not just a generalist but someone who can hit the ground running.
✨Show Your Problem-Solving Skills
Prepare to discuss past experiences where you've successfully resolved IT issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and ability to handle real-world problems effectively.
✨Understand the Company Culture
Research Crown Farms & Crown Milling to get a feel for their values and work environment. Tailor your responses to reflect how you align with their culture. Showing that you understand their mission and how you can contribute will set you apart from other candidates.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
