Referral Worker in Wolverhampton

Referral Worker in Wolverhampton

Wolverhampton Full-Time 26140 - 31400 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support individuals in custody to overcome substance use and promote positive change.
  • Company: Cranstoun, a recognised leader in community support services.
  • Benefits: Competitive salary, shift allowance, and the chance to make a real difference.
  • Other info: Flexible hours available; inclusive workplace committed to diversity.
  • Why this job: Join a passionate team and help transform lives through meaningful support.
  • Qualifications: Experience in substance use work or transferable skills in social care.

The predicted salary is between 26140 - 31400 £ per year.

Salary range: £26,140- £31,400 (depending on experience) + 8% shift allowance per annum

Hours: 35 hours per week covering a range of shifts (between 7am and 10pm for Monday to Friday, and 8am to 4pm for Saturday and Sunday). Typical shifts include: 7am - 3pm / 8am - 4pm / 10am - 6pm / 2pm - 10pm.

Contract: Permanent

Location: Based within the custody suites of West Midlands Police. This advertised role will work between Wolverhampton, Oldbury, Stechford, Bloxwich, Coventry, Birmingham (Perry Barr) and Bourneville Police Custody suites.

An exciting opportunity has arisen for an Arrest Referral Worker in our CARs team, which has had, and continues to receive national recognition. Cranstoun are proud to work with the West Midlands Police Crime and Commissioner to deliver the Cranstoun Arrest Referral Service within the custody suites of West Midlands Police and West Midlands Courts, offering drug and alcohol using offenders the opportunity to break the cycle of substance related crime.

Are you currently working as a substance use worker, probation officer, or could you bring transferable skills and experience to our team? Are you a good listener? Can you motivate people to change? Are you comfortable working with vulnerable people? This is a great opportunity to have a positive impact on people's lives!

You will work between police custody and criminal courts. You will assess, advise and refer offenders, providing them the opportunity to access treatment to address their substance use. Working with courts you will promote the use of Community Sentence Treatment Requirements (Drug Rehabilitation Requirements and Alcohol Treatment Requirements) amongst all court professionals and the judiciary, contributing to Pre Sentence Reports and advocate for our service users.

You will be responsible for delivering all elements of substance use work including assertive engagement, harm reduction support (including naloxone provision), as well as other associated duties. You need to have an understanding of the issues faced by people who use drugs and alcohol, and who commit crime, and be dedicated to delivering a service that supports these individuals to make positive changes to their behaviour, health and well-being.

All roles within this service are subject to enhanced DBS checks and West Midlands Police vetting. Applications for part time hours will be considered. Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment. Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Closing date: 2 August 2026. We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.

Referral Worker in Wolverhampton employer: Cranstoun

Cranstoun is an exceptional employer that prioritises the growth and development of its employees, offering a supportive work environment where compassion and innovation thrive. As an Apprentice Administrator at our Inspire service in Sutton, you will benefit from dedicated study time, excellent terms and conditions, and the opportunity to gain a nationally recognised qualification in Business Administration, all while making a meaningful impact on the lives of those affected by alcohol and drugs.

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Contact Details:

Cranstoun Recruitment Team

We think you need these skills to ace Referral Worker in Wolverhampton

Substance Use Knowledge
Assessment Skills
Advising Skills
Referral Skills
Motivational Skills
Communication Skills
Listening Skills