City Manager

City Manager

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the delivery and quality of Cranstoun Derby's services while ensuring compliance with CQC standards.
  • Company: Cranstoun is a social justice charity focused on harm reduction with global ambitions.
  • Benefits: Join a supportive senior leadership team and make a meaningful difference in people's lives daily.
  • Other info: The position requires an enhanced DBS Disclosure.
  • Why this job: This role offers the chance to influence real change across a complex system in Derby.
  • Qualifications: Significant experience in health, social care, or substance misuse and managing complex teams is required.

The predicted salary is between 40000 - 50000 £ per year.

We’re looking for an experienced, values‑led leader to join us as City Manager for Cranstoun Derby. The service launched on 1st April this year and as we forge and foster new and existing relationships and pathways across Derby, this is a great time to join us. Cranstoun is a social justice and harm reduction charity with global ambition. Our vision is to be a world‑class leader in rebuilding lives and our purpose is to inspire and empower people to live healthier and safer lives. In Derby, we are working across the system to improve outcomes for people, families and communities. If you are someone who can bring clarity, compassion and strong operational vision and experience, we’d love to hear from you.

About the role

As City Manager you’ll be the senior accountable leader for Cranstoun Derby, responsible for the overall delivery, quality and development of the service. You’ll work closely with your senior leadership team including clinical, operational and governance leads to ensure the service remains robust, sustainable and continuously improving. This role includes acting as the Care Quality Commission (CQC) Registered Manager, with full accountability for quality, governance and regulatory compliance.

What you’ll do:

  • Provide visible, values‑led leadership across the Derby service
  • Create a culture that balances high standards with compassion and inclusion
  • Drive quality, safety and governance
  • Deliver performance and outcomes
  • Support safe clinical systems
  • Lead people and culture
  • Work across the system
  • Shape the future of the service

About you

You’ll be a confident senior leader, able to hold complexity while staying grounded, calm and focused on outcomes. You will bring:

  • Significant experience of leading services in health, social care or substance misuse
  • Experience managing complex teams and operational delivery at scale
  • Strong understanding of safeguarding, governance and risk management
  • Experience working within regulated environments (CQC experience desirable)
  • A track record of delivering improvement, performance and change

Your leadership approach:

  • Leads with integrity, compassion and clear accountability
  • Is able to navigate challenge and complexity with calm confidence
  • Builds strong, trusted relationships across teams and systems
  • Promotes a culture of learning, curiosity and continuous improvement
  • Creates a safe, inclusive and reflective working environment

Why join us?

  • Lead a high‑impact, whole‑city service
  • Influence real change across a complex system
  • Work within a values‑led organisation
  • Be part of a collaborative and supportive senior leadership team
  • Make a meaningful difference to people’s lives every day

Our commitment

We are committed to creating a compassionate, inclusive and psychologically safe environment for both staff and service users. We welcome applications from people with lived experience and from communities that are underrepresented in our workforce. This post will be subject to an enhanced DBS Disclosure.

For further information, please contact Natasha Simpson, Mobilisation Lead, at nsimpson@cranstoun.org.uk.

City Manager employer: Cranstoun

Cranstoun Derby is committed to creating a compassionate and inclusive environment for staff and service users. Located in Derby, the organisation values lived experience and aims to empower communities. Join a collaborative senior leadership team dedicated to improving lives through high-impact services.

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Contact Details:

Cranstoun Recruitment Team

We think you need these skills to ace City Manager

Leadership
Operational Vision
Quality Assurance
Governance
Regulatory Compliance
Safeguarding
Risk Management