At a Glance
- Tasks: Lead teams to deliver high-quality drug and alcohol services in Derby.
- Company: Join a dynamic organisation focused on improving community health outcomes.
- Benefits: Permanent contract, competitive salary, and opportunities for professional growth.
- Other info: Flexible working hours and a commitment to continuous improvement.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in substance use or health services and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Hours: 35 hours per week
Contract: Permanent
Job Reference Number: 1706
An exciting opportunity has arisen for an Operations Manager within our new Derby Drug and Alcohol Service. This is a key leadership role, responsible for supporting the safe, effective and high-quality delivery of services across Derby. You will lead operational delivery, support teams to perform at their best, and work closely with partners to improve outcomes for people accessing support.
About the role
As an Operations Manager, you will lead your team, ensuring high standards of care, safeguarding and service delivery. You will provide strong, visible leadership to your teams, creating a positive, reflective and high-performing culture. You will work closely with senior leaders, clinical and admin teams and partners to ensure services are responsive, safe and meeting local need, whilst supporting continuous improvement and innovation.
Key responsibilities include:
- Leading teams to deliver safe, effective and person-centred services
- Supporting staff through development and performance management
- Ensuring compliance with CQC requirements, organisational policies and clinical guidance
- Overseeing service delivery, risk management and safeguarding processes
- Managing workload, capacity and performance across teams
- Building strong relationships with partners and stakeholders across Derby
- Investigating incidents and complaints and embedding learning
- Promoting trauma-informed and recovery-focused approaches across teams
About you
We are looking for an experienced and motivated leader with a strong background in substance use, health or social care services. You will be confident leading teams, managing performance and driving high-quality service delivery in a complex and fast-paced environment.
- Significant experience working within substance use or related services
- Experience of managing or supervising staff and supporting team development
- Strong knowledge of safeguarding, harm reduction and clinical practice
- Experience of working in partnership and influencing across systems
- Excellent communication skills and ability to build effective relationships
You will be values-driven, committed to improving outcomes and confident in leading teams through change. You will promote a culture of compassion, accountability and continuous improvement, helping to ensure people receive high-quality, responsive support.
All posts are subject to an enhanced DBS check. Some flexibility in working hours may be required to meet service needs.
Operations Manager employer: Cranstoun Group
Join our Derby Drug and Alcohol Service as an Operations Manager, where you will be part of a dedicated team committed to delivering high-quality, person-centred care. We pride ourselves on fostering a positive and reflective work culture that encourages professional growth and development, ensuring our staff are supported in their roles. With strong partnerships across Derby and a focus on continuous improvement, this is an excellent opportunity for those looking to make a meaningful impact in the community while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their mission. We want to see that you’re not just a fit for the role, but for the culture too!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operations Manager role. Highlight your experience in leading teams and delivering high-quality services, as this is what we’re really looking for!
Showcase Your Leadership Skills:We want to see how you’ve successfully led teams in the past. Share specific examples of how you’ve supported staff development and managed performance to create a positive culture.
Demonstrate Your Knowledge:Familiarise yourself with safeguarding, harm reduction, and clinical practice. We love candidates who can show they understand these areas and how they apply to our work in substance use services.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Cranstoun Group
✨Know Your Stuff
Make sure you brush up on your knowledge of substance use, health, and social care services. Familiarise yourself with the latest trends and challenges in the field, as well as the specific needs of the Derby community. This will show that you're not just a leader, but someone who understands the landscape.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you've successfully led teams in the past. Think of specific examples where you've supported staff development or improved service delivery. This is your chance to demonstrate how you create a positive and high-performing culture.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like managing incidents or complaints. Prepare some examples from your experience that highlight your problem-solving skills and ability to learn from challenges. This will help you illustrate your commitment to continuous improvement.
✨Build Connections
Since this role involves working closely with partners and stakeholders, be ready to talk about your experience in building relationships. Share examples of how you've influenced others and collaborated across systems. This will show that you can effectively navigate the complexities of the role.
