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For Companies At a Glance
- Tasks: Lead lab operations, conduct testing, and support customers with technical expertise.
- Company: Join a dynamic industrial solvents business focused on quality and compliance.
- Benefits: Enjoy a competitive salary, hands-on experience, and opportunities for travel.
- Why this job: Combine your chemistry skills with real-world problem-solving in a collaborative environment.
- Qualifications: Degree in chemistry or related field; laboratory experience preferred.
- Other info: Full UK driving licence required for customer site visits.
The predicted salary is between 24000 - 28000 £ per year.
Overview
Technical Support Chemist
Are you a hands-on chemist with a passion for problem-solving and technical excellence? This role offers the opportunity to lead laboratory operations for a dynamic industrial solvents business, ensuring high-quality, safe, and compliant processes. You’ll be at the heart of technical decision-making, supporting customers, sales teams, and internal stakeholders with expert knowledge, while keeping the lab running efficiently and effectively.
As a Technical Support Chemist, you’ll spend approximately 90% of your time in the laboratory, managing quality control processes, conducting testing, and maintaining compliance with safety and environmental standards. The remaining 10% will involve travelling with the sales team to customer sites to provide technical support, troubleshooting, and product demonstrations. This role requires a full UK driving licence due to location and travel commitments.
Key Responsibilities
- Manage and oversee laboratory operations, ensuring all equipment is calibrated, maintained, and repaired promptly.
- Conduct qualitative and quantitative testing of raw materials and products, liaising with accredited third-party labs where needed.
- Maintain and optimise laboratory quality standards, ensuring accurate, efficient, and compliant processes.
- Join the sales team on customer visits to provide on-site technical advice, troubleshooting, and support for product trials.
- Collaborate with technical and sales teams to provide expert guidance to customers and support product development projects.
- Diagnose and resolve technical and quality issues related to solvent production and application.
- Deliver training on safe handling, storage, and disposal of solvents.
- Stay informed on industry trends, technologies, and regulations affecting industrial solvents.
- Conduct internal ISO audits and support external compliance inspections.
- Generate lab performance metrics and reports to support business decisions.
Qualifications
- Degree in chemistry or a related discipline ( or equivalent experience)
- Laboratory experience in an industrial quality control environment, ideally from the solvents sector, but applications are welcome from allied industries such as polymers, cosmetics, or pharmaceuticals.
- Full UK driving licence.
- Strong technical problem-solving skills and attention to detail.
- Excellent organisational, communication, and teamwork abilities.
- Knowledge of regulations governing solvent use.
- Customer-facing experience and the ability to translate technical information for diverse audiences.
Location
Rugby
Why Apply?
This is an excellent opportunity to combine your technical expertise with real-world problem-solving in a supportive and collaborative environment. You’ll have the autonomy to make meaningful contributions while working closely with customers and colleagues to deliver innovative and compliant solutions — both in the lab and out in the field.
Seniority level
Associate
Employment type
Full-time
Job function
Manufacturing
Industries
Chemical Manufacturing and Beverage Manufacturing
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Technical Support Chemist employer: Cranleigh STEM, Sustainability & SHEQ Recruitment
Contact Detail:
Cranleigh STEM, Sustainability & SHEQ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Chemist
✨Tip Number 1
Familiarise yourself with the latest industry trends and regulations related to industrial solvents. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the chemical industry, especially those working in technical support roles. Attend relevant conferences or workshops to make connections that could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare for practical assessments by brushing up on your laboratory skills, particularly in quality control processes. Being able to showcase your hands-on experience during interviews can set you apart from other candidates.
✨Tip Number 4
Practice explaining complex technical concepts in simple terms. Since this role involves customer interaction, being able to communicate effectively with non-technical audiences is crucial and will highlight your versatility.
We think you need these skills to ace Technical Support Chemist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant laboratory experience, particularly in quality control and the solvents sector. Emphasise your technical problem-solving skills and any customer-facing experience.
Craft a Compelling Cover Letter: In your cover letter, express your passion for chemistry and problem-solving. Mention specific examples of how you've successfully managed laboratory operations or resolved technical issues in previous roles.
Highlight Relevant Qualifications: Clearly state your degree in chemistry or related discipline, and any additional certifications that may be relevant to the role. If you have experience with ISO audits or compliance inspections, make sure to include that.
Showcase Communication Skills: Since the role involves collaborating with sales teams and providing technical support to customers, highlight your communication and teamwork abilities. Provide examples of how you've effectively translated technical information for diverse audiences.
How to prepare for a job interview at Cranleigh STEM, Sustainability & SHEQ Recruitment
✨Showcase Your Technical Knowledge
Be prepared to discuss your technical expertise in chemistry, particularly in relation to quality control processes and solvent applications. Highlight any relevant laboratory experience and be ready to answer questions about specific techniques or equipment you have used.
✨Demonstrate Problem-Solving Skills
Since the role involves troubleshooting and resolving technical issues, think of examples from your past experiences where you successfully identified and solved problems. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Customer Interaction Scenarios
As this position includes customer-facing responsibilities, practice how you would explain complex technical information in a simple way. Be ready to role-play scenarios where you provide on-site support or training to customers.
✨Stay Updated on Industry Trends
Research current trends and regulations in the solvents industry before your interview. Being knowledgeable about recent developments will demonstrate your commitment to the field and your ability to contribute to the company's success.
