At a Glance
- Tasks: Lead fundraising operations, manage CRM, and enhance donor experience through data insights.
- Company: Cranleigh School, a supportive and ambitious independent school in the Surrey Hills.
- Benefits: Competitive salary, professional development, and a vibrant campus community.
- Other info: Join a collaborative team dedicated to making a difference in education.
- Why this job: Shape a new operational function and drive impactful fundraising initiatives.
- Qualifications: Experience in fundraising operations or CRM, strong analytical skills, and clear communication.
The predicted salary is between 38000 - 38000 £ per year.
Salary: Region of £38,000 per annum.
Working hours: Full time
Application Deadline: Tuesday, September 1, 2026
Job Summary: Love data, systems, and donor insight? Step into a pivotal new role powering Cranleigh’s ambitious fundraising growth. This role will build the systems, data and insight that make high-value fundraising scalable and reliable. As operational lead in a small Development team you'll own CRM, prospect research and gift processing so fundraisers can focus on relationships and income. The post offers the chance to shape a new function at Cranleigh and support Capital and Bursary programmes.
What you’ll be doing: You will be the operational engine of the Development & Fundraising team, responsible for maintaining accurate supporter records, ensuring gifts are processed and producing insight that improves donor experience, strengthens stewardship and enables forecasting for campaigns. You will manage CRM operations and online giving, develop regular performance and financial reports, lead prospect development and donor pipeline work, process and reconcile income with Finance and manage Gift Aid, and turn data into segmentation and recommendations that increase engagement. You will draft and maintain fundraising policies and procedures and liaise with Events colleagues to support donor-facing activity.
What we’re looking for:
- Essential: We seek practical experience in fundraising operations, CRM or data roles, confidence with complex datasets and CRM systems, strong numeracy and analytical skills, clear communication, discretion with confidential information and a commitment to safeguarding.
- Desirable: CRM implementation, prospect research and Gift Aid familiarity. Experience with ToucanTech or iSAMS and familiarity with HMRC Gift Aid rules are advantageous.
About the team: The small, collegiate Development team reports to the Development Director. You will work closely with the Senior Fundraising Manager, Finance, Events and senior leaders to deliver a joined-up donor experience and measurable income growth.
What we offer: The opportunity to shape a brand-new operational function from the ground up, turning donor data and insights into transformative campaign success at Cranleigh. Work on an attractive campus in the Surrey Hills within an active day and boarding school community. Competitive benefits package.
About us: Cranleigh is an independent day and boarding school based in the Surrey Hills. The school is expanding campus facilities and increasing bursary provision to broaden access to a Cranleigh education. Cranleigh offers a supportive community environment and also a wide range of benefits.
Cranleigh School recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds. All applicants must have the right to work in the UK. The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post holder will be subject to a DBS check.
Fundraising Operations Manager employer: Cranleigh School
Cranleigh School is an exceptional employer, nestled in the picturesque Surrey Hills, offering a supportive work culture that prioritises professional growth and development. As an HR & Recruitment Coordinator, you will benefit from a competitive salary, a robust pension scheme, and opportunities for further training, including funding for the CIPD Level 3 certificate, making it a rewarding place to advance your career in education.
StudySmarter Expert Advice🤫
We think this is how you could land Fundraising Operations Manager
✨Get Involved with Local Charities
Dive into the local fundraising scene in your area! Volunteer for events or get involved with committees at organisations you admire. Not only will you gain experience, but you'll also make connections that could lead to that coveted full-time role at places like Cranleigh School.
✨Network through Fundraising Events
Attend fundraising galas, charity auctions, and networking events. These gatherings are perfect for meeting industry professionals and perhaps even landing an interview on the spot. Plus, if you mention how you love the mission of Cranleigh School, you’ll definitely make an impression!
✨Leverage LinkedIn for Connections
Don’t just sit back; actively connect with fundraisers on LinkedIn! Join groups related to fundraising development and share your insights or experiences, which can position you as a knowledgeable candidate for full-time roles. This is a platform where visibility really counts in our industry.
✨Showcase Your Passion through Content
Consider writing articles or creating posts about fundraising strategies, non-profit success stories, or your experiences in the field. Sharing this content can help establish your expertise and draw attention to yourself for full-time positions like that at Cranleigh School. It’s all about being visible and passionate!
We think you need these skills to ace Fundraising Operations Manager
Some tips for your application 🫡
Show Your Passion for the Cause:In the world of fundraising, we want to see your genuine enthusiasm for the mission that Cranleigh School supports. Be sure to weave in your personal connection to the cause in your cover letter. This isn't just a job for us; it's about making a difference, so let your passion shine through!
Highlight Relevant Experience:In your CV, focus on any past experience related to fundraising, community engagement, or donor relations. If you've organised events or developed marketing materials for a charity, make sure we see it front and centre. Quantify your achievements where possible—donor retention rates or funds raised can make a huge impact!
Use Engaging Language:When crafting your application, use engaging language that reflects the tone and values of Cranleigh School. We're looking for enthusiasm and creativity in how you present your experience. This is especially key in fundraising, where storytelling can connect potential donors with our mission.
Tailor Your Application:One size does not fit all! Make sure to tailor your CV and cover letter specifically for the Fundraising Operations Manager role at Cranleigh School. Research us to understand our specific initiatives and align your skills with our goals. A personalised approach shows that you’re genuinely interested and willing to put in the effort—qualities we absolutely love!
How to prepare for a job interview at Cranleigh School
✨Display Your Passion for the Cause
Let’s face it, fundraising is all about passion! Show up to your interview with genuine enthusiasm for the mission of Cranleigh School. Share specific experiences that demonstrate your commitment to similar causes, and don't shy away from discussing why this role and this organisation matter to you.
✨Know Your Fundraising Strategies
Brush up on different fundraising strategies and tools that are common in the industry, such as grant writing, event planning, or online campaigns. Be prepared to discuss which methods you've used successfully before and how they could translate to your work at Cranleigh School.
✨Be Ready for Scenarios and Challenges
Expect scenario-based questions where you’ll have to talk about how you’d tackle potential challenges in fundraising. Whether it’s overcoming donor objections or streamlining donor processes, think about examples from your past that showcase your problem-solving skills.
✨Emphasise Collaboration and Network Building
Fundraising is rarely a solo effort; collaborative skills are key! Talk about how you've worked with different teams to achieve fundraising goals, and mention any networks you have that could be beneficial for Cranleigh School. This shows you're not only a lone wolf but a team player with valuable connections.
