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- Tasks: Deliver top-notch customer service and support for the Project Leadership Programme.
- Company: Cranfield University, a leader in postgraduate education and industry partnerships.
- Benefits: Competitive salary, career development opportunities, and flexible working arrangements.
- Why this job: Join a supportive team and make a real impact in a dynamic educational environment.
- Qualifications: Experience in client administration and proficiency in Microsoft Office, especially PowerPoint.
- Other info: Embrace a culture of ambition, respect, and community while growing your career.
The predicted salary is between 25494 - 26882 £ per year.
Fixed Term Contract for 3 years. Full time starting salary is normally in the range of £25,494 to £26,882 per annum, with potential progression up to £29,811 per annum.
Location: Cranfield, Bedfordshire.
The Cranfield University Commercial Team welcomes applications for the Project Leadership Programme. We are seeking candidates with substantial client administration experience within an Executive or Higher Education environment, particularly those with a strong track record of working with public sector clients.
About the Role
The Programme contract requires the delivery of consistently high standards of customer service to programme delegates, our client and partners, alongside effective support for internal stakeholders (primarily Faculty members and Associates delivering the Programme). In this role, the successful candidate will provide efficient, accurate and proactive programme support to delegates on the Project Leadership Programme, while also promoting their wellbeing throughout their time at Cranfield.
About You
To be successful in this role, you will require previous administration experience in a customer-facing role, and you should be proficient in the use of Microsoft packages, including Word and Excel, but particularly strong in PowerPoint. You will be a confident communicator with strong customer relations skills and be able to demonstrate your ability to deal with people at all levels of the business, from different cultures, both in person and via email. The role requires excellent planning, organisational and administrative skills, with exceptional attention to detail and an ability to prioritise and organise your workload to ensure relevant procedures are followed and deadlines met.
In return, the successful candidate will have exciting opportunities for career development in this key administration position and will join a supportive team and environment.
About Us
As a specialist postgraduate university, Cranfield’s world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally.
Our Values and Commitments
Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. We are a Disability Confident Employer and proud members of the Stonewall Diversity Champions Programme. We are committed to actively exploring flexible working options for each role and have been ranked in the Top 30 family friendly employers in the UK by the charity Working Families.
Working Arrangements
Collaborating and connecting are integral to so much of what we do. Our Working Arrangements Framework provides many staff with the opportunity to flexibly combine on-site and remote working, where job roles allow, balancing the needs of our community of staff, students, clients and partners.
How to apply
For an informal discussion about this opportunity, please contact Louise Gardener, Acting Head of Business Operations, or Krystle Coles, Apprenticeship Operations Manager. Apply online now. Please do not hesitate to contact us for further details.
Closing date for receipt of applications: 12 April 2026.
Commercial Administrator - Project Leadership Programme in Cranfield employer: Cranfield University.
Contact Detail:
Cranfield University. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Administrator - Project Leadership Programme in Cranfield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Cranfield University on LinkedIn. A friendly chat can give us insider info about the role and help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administration. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Show off your Microsoft skills! Since PowerPoint is key for this role, create a mini presentation about why you’re the perfect fit for the Project Leadership Programme. It’s a great way to demonstrate your abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can leave a lasting impression. We love candidates who show enthusiasm!
We think you need these skills to ace Commercial Administrator - Project Leadership Programme in Cranfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Commercial Administrator. Highlight your client administration experience and any relevant skills, especially in Microsoft PowerPoint, as this is key for us.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for the Project Leadership Programme. Share specific examples of your customer service skills and how you've supported internal stakeholders in the past.
Showcase Your Communication Skills: Since this role involves dealing with people at all levels, make sure to demonstrate your confident communication style in your application. Use clear and professional language, and don’t shy away from showing your personality!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of it, so don’t miss out!
How to prepare for a job interview at Cranfield University.
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the Project Leadership Programme and Cranfield University's values. Familiarise yourself with their commitment to customer service and how your previous experience aligns with their expectations.
✨Showcase Your Skills
Be ready to discuss your proficiency in Microsoft packages, especially PowerPoint. Prepare examples of how you've used these tools in past roles to enhance communication or streamline processes, as this will demonstrate your capability for the role.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently. Since the role involves interacting with diverse stakeholders, think of scenarios where you've successfully managed relationships and resolved issues, showcasing your strong customer relations skills.
✨Plan and Prioritise
Highlight your organisational skills by discussing how you manage multiple tasks and deadlines. Prepare to share specific examples of how you've prioritised workloads in previous roles, ensuring that you meet all relevant procedures and deadlines effectively.