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- Tasks: Provide top-notch admin support for the Project Leadership Programme and ensure client satisfaction.
- Company: Cranfield University, a leader in postgraduate education and industry partnerships.
- Benefits: Competitive salary, flexible working options, and career development opportunities.
- Why this job: Join a supportive team and make a real impact in higher education.
- Qualifications: Experience in customer-facing admin roles and proficiency in Microsoft Office, especially PowerPoint.
- Other info: Embrace a culture of ambition, respect, and community while enjoying flexible working arrangements.
Organisation: Cranfield University
Faculty or Department: Commercial
Based at: Cranfield Campus, Cranfield, Bedfordshire
Hours of work: 37 hours per week, normally worked Monday to Friday. Flexible working will be considered.
Contract type: Fixed term contract
Fixed Term Period: For 3 years
Salary: Full time starting salary is normally in the range of £25,494 to £26,882 per annum, with potential progression up to £29,811 per annum
Apply by: 12/04/2026
Role Description
The Cranfield University Commercial Team welcomes applications for the Project Leadership Programme. We are seeking candidates with substantial client administration experience within an Executive or Higher Education environment, particularly those with a strong track record of working with public sector clients.
About the Role
The Programme contract requires the delivery of consistently high standards of customer service to programme delegates, our client and partners, alongside effective support for internal stakeholders (primarily Faculty members and Associates delivering the Programme). In this role, the successful candidate will provide efficient, accurate and proactive programme support to delegates on the Project Leadership Programme, while also promoting their wellbeing throughout their time at Cranfield.
About You
To be successful in this role, you will require previous administration experience in a customer-facing role, and you should be proficient in the use of Microsoft packages, including Word and Excel, but particularly strong in PowerPoint. You will be a confident communicator with strong customer relations skills and be able to demonstrate your ability to deal with people at all levels of the business, from different cultures, both in person and via email. The role requires excellent planning, organisational and administrative skills, with exceptional attention to detail and an ability to prioritise and organise your workload to ensure relevant procedures are followed and deadlines met.
In return, the successful candidate will have exciting opportunities for career development in this key administration position and will join a supportive team and environment.
About Us
As a specialist postgraduate university, Cranfield's world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally.
Our Values and Commitments
Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. We are a Disability Confident Employer and proud members of the Stonewall Diversity Champions Programme. We are committed to actively exploring flexible working options for each role and have been ranked in the Top 30 family friendly employers in the UK by the charity Working Families.
Working Arrangements
Collaborating and connecting are integral to so much of what we do. Our Working Arrangements Framework provides many staff with the opportunity to flexibly combine on-site and remote working, where job roles allow, balancing the needs of our community of staff, students, clients and partners.
How to apply
For an informal discussion about this opportunity, please contact Louise Gardener, Acting Head of Business Operations, or Krystle Coles, Apprenticeship Operations Manager. Please do not hesitate to contact us for further details. Please quote reference number 5241. Closing date for receipt of applications: 12 April 2026.
Commercial Administrator in Cranfield employer: Cranfield University.
Contact Detail:
Cranfield University. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Administrator in Cranfield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Cranfield University on LinkedIn. A friendly chat can give us insider info about the role and help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administration. We recommend using the STAR method to structure your answers – it’s a game changer!
✨Tip Number 3
Show off your skills! Bring examples of your work, especially if you’ve created impressive PowerPoint presentations or managed complex projects. Visuals can really make an impact during discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Commercial Administrator in Cranfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Commercial Administrator role. Highlight your relevant experience in client administration and customer service, especially in an Executive or Higher Education environment. We want to see how your skills align with what we’re looking for!
Show Off Your Skills: Don’t forget to mention your proficiency in Microsoft packages, particularly PowerPoint. We love seeing candidates who can demonstrate their technical skills, so include examples of how you've used these tools effectively in previous roles.
Be Personable: As a confident communicator, it’s important to showcase your ability to connect with people at all levels. Use your application to illustrate your strong customer relations skills and how you’ve successfully dealt with diverse individuals in past experiences.
Follow the Instructions: Make sure to apply through our website and follow any specific instructions in the job listing. We appreciate attention to detail, so ensure your application is neat, well-organised, and submitted before the deadline on 12 April 2026!
How to prepare for a job interview at Cranfield University.
✨Know Your Stuff
Make sure you understand the role of a Commercial Administrator and the specific requirements mentioned in the job description. Familiarise yourself with Cranfield University's values and commitments, as this will show your genuine interest in the organisation.
✨Showcase Your Skills
Prepare examples that highlight your client administration experience, particularly in a public sector or higher education context. Be ready to discuss how you've provided excellent customer service and supported internal stakeholders in previous roles.
✨Practice Your Communication
Since strong communication skills are essential for this role, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member, focusing on how you would interact with diverse individuals at different levels of an organisation.
✨Be Organised and Detail-Oriented
Demonstrate your planning and organisational skills during the interview. You might be asked about how you prioritise tasks or manage deadlines, so have a few strategies in mind that showcase your attention to detail and ability to stay organised under pressure.