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- Tasks: Provide top-notch customer service and maintain cleanliness in guest rooms and public areas.
- Company: Join the friendly team at Cranfield Conference Centre Ltd, a hub for hospitality excellence.
- Benefits: Enjoy flexible shifts, in-house training, and a provided uniform to kickstart your career.
- Why this job: Perfect for those passionate about hospitality and looking to make a positive impact every day.
- Qualifications: A genuine passion for customer service and excellent interpersonal skills are essential.
- Other info: Shifts vary weekly; apply early as positions may close quickly!
Join an exceptional team at Cranfield Conference Centre Ltd! We are looking for a genuine person with warmth and enthusiasm, who will bring a positive can-do attitude to work every day. A genuine passion for hospitality and customer service is essential, as well as excellent interpersonal skills.
Duties & Responsibilities include:
- Ensure an exceptional customer service is provided at all times
- Comply with Health and Safety policy at all times
- Clean and service bedroom accommodation to the expected standards, following correct procedures
- Clean public areas including stairs and corridors to the expected standards, following correct procedures
- Fully stock and tidy housekeeping trolleys and cupboards at the end of each shift
- Remove from use and report any faulty equipment following the correct procedures
- Carry out any other reasonable task as requested by a member of the management team
Working hours are between 9:00 and 15:00, Monday to Sunday. Number of shifts will vary per week. Shifts are available on an as and when required basis as per business needs. Uniform (excluding footwear) and in-house training are provided. You must be eligible to work in the UK.
Casual Room Attendant employer: Cranfield University
Contact Detail:
Cranfield University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Room Attendant
✨Tip Number 1
Show your enthusiasm for hospitality during any interactions. Whether it's in a casual chat or a formal interview, let your passion for customer service shine through. This will help you stand out as a genuine candidate who truly cares about the role.
✨Tip Number 2
Familiarise yourself with health and safety protocols relevant to the hospitality industry. Being knowledgeable about these procedures not only demonstrates your commitment to safety but also shows that you are proactive and responsible, which is crucial for a Room Attendant.
✨Tip Number 3
Prepare to discuss your interpersonal skills and how you've used them in previous roles. Think of specific examples where you've provided excellent customer service or resolved conflicts, as this will illustrate your capability to handle the responsibilities of the position.
✨Tip Number 4
Be flexible with your availability. Since the shifts can vary, showing that you can adapt to different schedules will make you a more attractive candidate. Highlight your willingness to work weekends and varying hours when you get the chance.
We think you need these skills to ace Casual Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Casual Room Attendant position. Highlight your relevant experience in hospitality and customer service.
Tailor Your CV: Customise your CV to reflect your passion for hospitality and any previous experience in similar roles. Emphasise your interpersonal skills and positive attitude, as these are crucial for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and your commitment to maintaining high standards.
Follow Application Instructions: Make sure to apply through the 'Apply now' button on our website. Double-check that all required documents are included and that your application is submitted before the closing date.
How to prepare for a job interview at Cranfield University
✨Show Your Enthusiasm
Make sure to express your genuine passion for hospitality during the interview. Share specific examples of how you've provided excellent customer service in the past, as this will demonstrate your positive attitude and commitment to the role.
✨Know the Company
Research Cranfield Conference Centre Ltd before your interview. Familiarise yourself with their values and mission, and be prepared to discuss how you can contribute to their team and uphold their standards of service.
✨Highlight Your Interpersonal Skills
As a Casual Room Attendant, you'll need strong interpersonal skills. Be ready to discuss situations where you've effectively communicated with others, resolved conflicts, or worked as part of a team to achieve a common goal.
✨Prepare for Practical Questions
Expect questions related to health and safety procedures and cleaning standards. Brush up on relevant protocols and be ready to explain how you would handle various scenarios that may arise in the role.
