At a Glance
- Tasks: Lead the operations team and manage daily logistics activities.
- Company: Join Crane Worldwide Logistics, a global leader in supply chain solutions.
- Benefits: Enjoy competitive pay, career growth opportunities, and a dynamic work environment.
- Why this job: Be part of a high-performance culture that values innovation and teamwork.
- Qualifications: Bachelor’s degree and 4-5 years of relevant experience required.
- Other info: Opportunity to work with a diverse team across 30 countries.
The predicted salary is between 36000 - 60000 £ per year.
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Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client\’s logistics challenges.
All industries face unique shipping and logistics challenges, our goal is to provide our clients with customized supply chain solutions tailored to address their individual requirements.
The Operations Lead will define, implement, and execute Air Freight business policy development and pricing/tariff strategies to maximize profits and grow Air Freight market share on the assigned area being covered.
Essential Job Functions
- Lead operations team and disseminates activities on a day-to-day basis
- Drives product KPI compliance and milestone updates
- Supports relationships with key customers and key suppliers resolving concerns, interacting with customer service, operations and sales personnel to resolve any conflicts on a timely basis.
- Lead Customs operations and execution with the scope of the entire country
- Coordinates all transnational operations (Export, Import and Customs activities), adhering to regulations and internal procedures
- Ensures all Operations teams meet customer requirements and takes corrective actions in case of deviations from requirements
- Provides guidelines to Export, Import and Gateway to ensure transactional operations are consistent with group business strategy and compliant with the local business environment
- Monitors quality and adherence to standards and is responsible for constant improvement and optimization of product means
- Develops a high-performance service culture within the Export and Import Departments
- Ensures realisation of budgetary performance by setting and monitoring clear objectives
- Manages interface with Customer Service, Product, and Global Service Centres as required
- Directly supports, negotiates, and administers contracts with Airlines and vendors supporting the Air Product
- Develops and oversees the Air procurement strategy, approach and business rules for carrier selection and utilization
- Leads and directs engagement with carrier performance management
- Leads and directs station Exports, Imports and Energy personnel on observance of operating plans supporting the air product
- Accountable for results of a large multi-category department, supply chain, or complex product lines, ensuring that performance meets overall business needs, including strategy, cost, cost savings, direction, and people management
- Ensures performance meets overall business needs at a global and regional level
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Talking, hearing and using hands to operate computer equipment
- Vision abilities required by this job include close vision and the ability to adjust focus
Other Skills and Abilities
- Excellent verbal and written communication skills and excellent time management abilities.
- Demonstrated initiative, ability to exercise good judgment, and ability to achieve results through others.
- Strong knowledge of contracting, negotiating, organization development/change management, budgeting, action planning and supervision are required for successful performance.
- Very strong conceptual, analytical, judgment and communication abilities are critical.
- Strategy and planning: an ability to think ahead and plan over a 12–24-month time span; strong customer orientation and excellent interpersonal and communication skills.
- Perform other duties as assigned.
Education and Experience
- Bachelor’s Degree/Business or relevant experience.
- Minimum of 4-5 years direct experience and working knowledge on customs and brokerage entry processing
- Minimum of 4 years\’ work experience relative to trade compliance
Certificate
- Professional certification may be required in some areas
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Operations Lead employer: Crane Worldwide Logistics
Contact Detail:
Crane Worldwide Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Lead
✨Tip Number 1
Familiarise yourself with the latest trends in air freight and supply chain management. Understanding current market dynamics will not only help you during interviews but also demonstrate your commitment to staying informed about the industry.
✨Tip Number 2
Network with professionals in the logistics and supply chain sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at Crane Worldwide Logistics.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams and improved operational efficiency in previous roles. Highlighting your leadership skills and ability to drive results will be crucial for the Operations Lead position.
✨Tip Number 4
Research Crane Worldwide Logistics thoroughly, including their values, mission, and recent news. Tailoring your conversation to align with their goals will show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Operations Lead
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of the Operations Lead position. Familiarise yourself with the key functions such as leading operations teams, managing customs operations, and developing procurement strategies.
Tailor Your CV: Customise your CV to highlight relevant experience in supply chain management, customs operations, and team leadership. Use specific examples that demonstrate your ability to meet customer requirements and drive performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the logistics industry and your strategic thinking abilities. Mention how your skills align with the company's goals and how you can contribute to their success.
Highlight Relevant Skills: In your application, emphasise your strong communication skills, time management abilities, and experience in contracting and negotiation. These are crucial for the Operations Lead role and will set you apart from other candidates.
How to prepare for a job interview at Crane Worldwide Logistics
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid understanding of the Operations Lead role. Familiarise yourself with the key responsibilities, such as leading the operations team and managing customs operations. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As an Operations Lead, you'll be expected to lead a team effectively. Prepare examples from your past experiences where you've successfully managed teams, resolved conflicts, or driven performance improvements. Highlight your ability to motivate and develop others.
✨Demonstrate Your Analytical Abilities
The role requires strong analytical skills for developing pricing strategies and monitoring KPIs. Be ready to discuss specific instances where you've used data to make informed decisions or improve processes. This will show your capability in strategic planning.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the company's culture, challenges in the air freight market, or their expectations for the Operations Lead. This demonstrates your genuine interest in the role and helps you assess if it's the right fit for you.