Operations Coordinator

Operations Coordinator

England Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate international shipments and ensure smooth logistics operations.
  • Company: Join Crane Worldwide Logistics, a global leader in supply chain solutions.
  • Benefits: Enjoy flexible 4on 4off shifts and opportunities for growth.
  • Why this job: Be part of a dynamic team solving real-world logistics challenges.
  • Qualifications: Strong communication skills and knowledge of import/export regulations required.
  • Other info: Fast-paced environment with a focus on customer satisfaction.

The predicted salary is between 28800 - 43200 £ per year.

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. All industries face unique shipping and logistics challenges, our goal is to provide our clients with customized supply chain solutions tailored to address their individual requirements.

The Operations Coordinator will be responsible for quoting, routing, rating, monitoring and coordinating international shipments (air/ocean import/export) from pick-up through to delivery. This role is 4on 4off shift patterns.

Essential Job Functions:
  • Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.
  • Prepares documents necessary to complete export, import and customs clearance process.
  • Track and trace cargo as necessary to ensure proper movement and delivery.
  • Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing.
  • Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
  • Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution.
  • Seek the most profitable mode of shipment yet meet customer’s requirement for the movement of freight.
  • KPI adherence – DNI / LNR / Cost accuracy / ROTP.
  • Ensure Compliance in line with company standards.
  • Other Duties as assigned.
Physical Duties & Requirements:
  • Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components.
  • Sitting for extended periods of time.
  • Walking within the warehouse and inspecting freight.
Other Skills & Abilities:
  • Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.
  • Must have strong verbal and written communication skills.
  • The ability to work in a fast-paced environment.
  • Strong organizational skills are required, due to the high volume and demands of the position.
  • Strong knowledge of Microsoft Word and Excel.
  • Other duties as assigned.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Operations Coordinator employer: Crane Worldwide Logistics

Crane Worldwide Logistics is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation in the logistics sector. With a strong commitment to employee development, we provide comprehensive training and growth opportunities, ensuring our team members thrive in their careers. Our 4on 4off shift patterns promote a healthy work-life balance, while our global presence allows for diverse experiences and the chance to make a meaningful impact in supply chain solutions.
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Contact Detail:

Crane Worldwide Logistics Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Coordinator

✨Tip Number 1

Familiarise yourself with the logistics industry, especially international shipping regulations and customs processes. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.

✨Tip Number 2

Network with professionals in the logistics field, particularly those who work in operations or supply chain management. Attend industry events or join relevant online forums to make connections that could lead to valuable insights or referrals.

✨Tip Number 3

Prepare to discuss specific scenarios where you've successfully managed logistics challenges or improved operational efficiency. Having concrete examples ready will showcase your problem-solving skills and experience.

✨Tip Number 4

Research Crane Worldwide Logistics thoroughly, including their services, values, and recent news. Tailoring your conversation to reflect your understanding of the company will show your genuine interest and help you stand out during the interview process.

We think you need these skills to ace Operations Coordinator

Strong Verbal and Written Communication Skills
Knowledge of Import and Export Regulations
Document Preparation for Customs Clearance
Cargo Tracking and Tracing
Billing and Cost Information Management
Customer Service Orientation
Organisational Skills
Proficiency in Microsoft Word and Excel
Ability to Work in a Fast-Paced Environment
Problem-Solving Skills
Attention to Detail
Knowledge of Supply Chain Solutions
Collaboration with Internal and External Stakeholders
Adaptability to Changing Situations

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Operations Coordinator position. Tailor your application to highlight your relevant experience in logistics and supply chain management.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved quoting, routing, or coordinating shipments. Use specific examples to demonstrate your ability to handle international shipments and your familiarity with customs processes.

Showcase Communication Skills: Since the role requires strong verbal and written communication skills, make sure to illustrate these in your application. Provide examples of how you've effectively communicated with clients or colleagues in past positions.

Tailor Your Cover Letter: Craft a personalised cover letter that addresses why you are a good fit for Crane Worldwide Logistics. Mention your understanding of their operations and how your skills align with their needs, particularly in providing customised supply chain solutions.

How to prepare for a job interview at Crane Worldwide Logistics

✨Know Your Logistics

Familiarise yourself with the basics of supply chain management and logistics. Understand the key terms related to international shipping, customs clearance, and freight forwarding. This knowledge will help you answer questions confidently and demonstrate your expertise.

✨Showcase Your Communication Skills

As an Operations Coordinator, you'll be dealing with clients and agents regularly. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations. Highlight your ability to convey complex information clearly and concisely.

✨Demonstrate Organisational Skills

This role requires strong organisational abilities due to the high volume of tasks. Be ready to discuss how you prioritise your workload and manage multiple responsibilities. Consider sharing specific tools or methods you use to stay organised.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges in logistics and how you would address them. Practising these scenarios can help you articulate your thought process during the interview.

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