Operations Coordinator

Operations Coordinator

Feltham Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate international shipments and ensure smooth logistics from pick-up to delivery.
  • Company: Join Crane Worldwide Logistics, a global leader in tailored supply chain solutions.
  • Benefits: Enjoy flexible 4on 4off shifts and opportunities for growth in a dynamic environment.
  • Why this job: Be part of a team that tackles unique logistics challenges and makes a real impact.
  • Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
  • Other info: Work with clients and agents worldwide, enhancing your communication and problem-solving skills.

The predicted salary is between 30000 - 42000 £ per year.

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. All industries face unique shipping and logistics challenges, our goal is to provide our clients with customized supply chain solutions tailored to address their individual requirements.

The Operations Coordinator will be responsible for quoting, routing, rating, monitoring and coordinating international shipments (air/ocean import/export) from pick-up through to delivery. This role is 4on 4off shift patterns.

Essential Job Functions:
  • Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.
  • Prepares documents necessary to complete export, import and customs clearance process.
  • Track and trace cargo as necessary to ensure proper movement and delivery.
  • Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing.
  • Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
  • Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution.

Operations Coordinator employer: Crane Worldwide Logistics

Crane Worldwide Logistics is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation in the heart of the logistics industry. With a strong commitment to employee development, we provide ample growth opportunities and a supportive culture that values teamwork and excellence. Our unique 4on 4off shift pattern allows for a balanced work-life experience, making it an ideal place for those seeking meaningful and rewarding employment in supply chain solutions.
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Contact Detail:

Crane Worldwide Logistics Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Coordinator

✨Tip Number 1

Familiarise yourself with the logistics industry, especially international shipping processes. Understanding terms like 'air/ocean import/export' and customs clearance will help you speak the same language as potential employers.

✨Tip Number 2

Network with professionals in the logistics field. Attend industry events or join online forums to connect with people who can provide insights or even refer you to job openings at companies like Crane Worldwide Logistics.

✨Tip Number 3

Gain experience with relevant software tools used in logistics management. Familiarity with tracking systems and invoicing software can set you apart from other candidates and show your readiness for the role.

✨Tip Number 4

Prepare to discuss real-life scenarios where you've successfully managed logistics challenges. Being able to demonstrate your problem-solving skills and customer service experience will make a strong impression during interviews.

We think you need these skills to ace Operations Coordinator

Logistics Management
Customer Service Skills
Attention to Detail
Documentation Preparation
Customs Regulations Knowledge
Cargo Tracking and Tracing
Billing and Invoicing Accuracy
Communication Skills
Problem-Solving Skills
Time Management
Multitasking Abilities
Team Collaboration
Adaptability to Shift Patterns
Knowledge of International Shipping Procedures

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities of the Operations Coordinator. Highlight your relevant experience in logistics, client communication, and document preparation.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the requirements of the role. Emphasise your experience with international shipments, customs clearance, and any relevant software you have used.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for logistics and your understanding of supply chain solutions. Mention specific examples of how you've successfully managed shipments or improved processes in previous roles.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Crane Worldwide Logistics

✨Know the Company Inside Out

Before your interview, make sure to research Crane Worldwide Logistics thoroughly. Understand their services, values, and recent news. This will help you demonstrate your genuine interest in the company and how you can contribute to their goals.

✨Prepare for Scenario-Based Questions

As an Operations Coordinator, you'll face various challenges. Be ready to discuss specific scenarios where you've successfully managed logistics or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.

✨Highlight Your Communication Skills

This role involves direct communication with clients, customs, and agents. Be prepared to showcase your communication skills during the interview. Share examples of how you've effectively communicated in past roles, especially in high-pressure situations.

✨Demonstrate Your Attention to Detail

In logistics, accuracy is crucial. Be ready to discuss how you ensure precision in your work, whether it's preparing documents or tracking shipments. Providing concrete examples will illustrate your attention to detail and reliability.

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