Operations Administrator / Co-ordinator
Operations Administrator / Co-ordinator

Operations Administrator / Co-ordinator

Feltham Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate international shipments and ensure smooth logistics operations.
  • Company: Join Crane Worldwide Logistics, a global leader in supply chain solutions.
  • Benefits: Enjoy flexible 4on 4off shifts and opportunities for growth.
  • Why this job: Be part of a dynamic team solving real-world logistics challenges.
  • Qualifications: Strong communication skills and knowledge of import/export regulations required.
  • Other info: Fast-paced environment with a focus on customer satisfaction.

The predicted salary is between 28800 - 43200 £ per year.

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. All industries face unique shipping and logistics challenges, our goal is to provide our clients with customized supply chain solutions tailored to address their individual requirements.

The Operations Coordinator will be responsible for quoting, routing, rating, monitoring and coordinating international shipments (air/ocean import/export) from pick-up through to delivery. This role is 4on 4off shift patterns.

Essential Job Functions
  • Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.
  • Prepares documents necessary to complete export, import and customs clearance process.
  • Track and trace cargo as necessary to ensure proper movement and delivery.
  • Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing.
  • Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
  • Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution.
  • Seek the most profitable mode of shipment yet meet customer’s requirement for the movement of freight.
  • KPI adherence – DNI / LNR / Cost accuracy / ROTP.
  • Ensure Compliance in line with company standards.
  • Other Duties as assigned.
Physical Duties & Requirements
  • Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components.
  • Sitting for extended periods of time.
  • Walking within the warehouse and inspecting freight.
Other Skills & Abilities
  • Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.
  • Must have strong verbal and written communication skills.
  • The ability to work in a fast-paced environment.
  • Strong organizational skills are required, due to the high volume and demands of the position.
  • Strong knowledge of Microsoft Word and Excel.
  • Other duties as assigned.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Operations Administrator / Co-ordinator employer: Crane Worldwide Logistics

Crane Worldwide Logistics is an exceptional employer that values its employees by fostering a dynamic work culture and offering comprehensive training and development opportunities. With a commitment to employee well-being, the company provides flexible 4on 4off shift patterns, ensuring a healthy work-life balance while empowering staff to excel in their roles within the global logistics industry.
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Contact Detail:

Crane Worldwide Logistics Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Administrator / Co-ordinator

✨Tip Number 1

Familiarise yourself with the logistics industry, especially the specific regulations and documentation for imports and exports. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.

✨Tip Number 2

Network with professionals in the logistics field, particularly those who work in operations. Attend industry events or join online forums to gain insights and potentially get referrals that could boost your application.

✨Tip Number 3

Practice your communication skills, both verbal and written. Since the role involves liaising with clients and agents, being able to convey information clearly and effectively will set you apart from other candidates.

✨Tip Number 4

Get comfortable with Microsoft Excel and Word, as these tools are essential for the role. Consider taking a short course or watching tutorials to enhance your skills, which will show your proactive approach to learning.

We think you need these skills to ace Operations Administrator / Co-ordinator

Strong Verbal Communication Skills
Strong Written Communication Skills
Knowledge of Import and Export Regulations
Document Preparation Skills
Cargo Tracking and Tracing
Organisational Skills
Attention to Detail
Proficiency in Microsoft Word
Proficiency in Microsoft Excel
Customer Service Skills
Ability to Work in a Fast-Paced Environment
Problem-Solving Skills
Billing and Costing Knowledge
Compliance Awareness

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Operations Administrator/Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in logistics, supply chain management, or customer service. Use specific examples to demonstrate your ability to handle international shipments and communicate effectively with clients and agents.

Showcase Your Skills: Make sure to mention your proficiency in Microsoft Word and Excel, as well as your strong organisational and communication skills. These are crucial for the role, so provide examples of how you've used these skills in past positions.

Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in the position at Crane Worldwide Logistics. Discuss your passion for logistics and how you can contribute to their goal of providing customised supply chain solutions.

How to prepare for a job interview at Crane Worldwide Logistics

✨Know Your Logistics Basics

Make sure you brush up on your knowledge of supply chain logistics, especially regarding import and export regulations. Understanding the key terms and processes will show that you're serious about the role and can hit the ground running.

✨Demonstrate Strong Communication Skills

Since the role involves direct communication with clients and agents, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations.

✨Showcase Your Organisational Skills

Be ready to discuss how you manage multiple tasks and priorities. Share specific examples of how you've successfully handled a busy workload or met tight deadlines in previous positions.

✨Familiarise Yourself with Technology

Since the job requires proficiency in Microsoft Word and Excel, be prepared to discuss your experience with these tools. You might even want to mention any other software you've used that could be relevant to the role.

Operations Administrator / Co-ordinator
Crane Worldwide Logistics
C
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