At a Glance
- Tasks: Lead innovative engineering solutions for logistics across EMEIA and enhance operational performance.
- Company: Join Crane Worldwide Logistics, a leader in supply chain solutions with a global presence.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on innovation and collaboration.
- Why this job: Make a real impact by designing cutting-edge logistics solutions that drive business success.
- Qualifications: 15+ years in engineering or logistics, with strong analytical and project management skills.
Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.
The Senior Solutions Engineering Manager – EMEIA is responsible for leading the engineering and technical solutions function in support of new business development, strategic customer opportunities, and operational excellence across the EMEIA region.
The role is responsible for developing innovative, cost-effective, and scalable warehouse and supply chain solutions that support business growth, improve operational performance, and enhance customer value. Working closely with Commercial, Operations, Business Development, Finance, Procurement, and customers, the Senior Solutions Engineering Manager will lead the design, implementation, and continuous improvement of Contract Logistics solutions across multiple countries.
**APPLICANTS MUST HAVE PERMISSION TO RESIDE AND WORK GERMANY**
ESSENTIAL JOB FUNCTIONS
Solutions Design & Business Development
- Lead the engineering design process for strategic Contract Logistics opportunities across EMEIA.
- Analyse customer operational data to develop innovative and commercially competitive logistics solutions.
- Design warehouse layouts, operational workflows, and material handling solutions.
- Produce conceptual layouts, process flow diagrams, warehouse profiles, labour models, and storage strategies.
- Develop resource models and operational costing to support pricing submissions.
- Prepare technical content for customer proposals, presentations, and solution documentation.
- Support commercial teams during customer presentations, workshops, and solution reviews.
- Ensure all proposed solutions align with customer requirements and Crane operational standards.
Request for Proposal (RFP) Support
- Analyse customer operational data to support solution development.
- Deliver engineered labour and resource requirements to support pricing models.
- Produce technical solution documentation for inclusion in written client proposals.
- Develop conceptual warehouse layouts using AutoCAD.
- Create material flow diagrams, inventory profiling, and order analytics.
- Prepare budgetary estimates for warehouse equipment and automation solutions.
- Support tender responses from initial qualification through contract award.
Operational Engineering & Continuous Improvement
- Evaluate operational performance across existing Contract Logistics sites.
- Identify opportunities to improve productivity, efficiency, quality, safety, and customer service.
- Develop engineered solutions to optimise warehouse layouts, storage capacity, inventory flow, and labour utilisation.
- Implement continuous improvement initiatives using Lean methodologies and operational best practice.
- Support network optimisation projects across EMEIA.
- Develop standard engineering methodologies and best practices.
Automation & Technology
- Evaluate automation opportunities within existing and new operations.
- Develop business cases, financial analysis, and return on investment (ROI) calculations for automation projects.
- Recommend appropriate warehouse technologies including:
- Conveyor systems
- Sortation systems
- Automated Storage & Retrieval Systems (AS/RS)
- Automated Guided Vehicles (AGVs)
- Autonomous Mobile Robots (AMRs)
- Robotic Picking Solutions
- Warehouse Management Systems (WMS)
- Support procurement and vendor selection processes.
- Manage implementation of approved automation projects.
Project Management
- Lead engineering workstreams for new customer implementations.
- Develop implementation plans, timelines, and project deliverables.
- Coordinate cross-functional project teams across multiple countries.
- Monitor project progress, risks, budgets, and deliverables.
- Ensure engineering projects are delivered on time and within budget.
Leadership
- Lead and develop the regional Solutions Engineering team.
- Allocate engineering resources across regional projects.
- Coach and mentor engineering professionals.
- Promote collaboration between Commercial, Operations, Procurement, Finance, and IT.
- Drive a culture of innovation, continuous improvement, and customer focus.
KEY RESPONSIBILITIES
- Lead engineering support for strategic Contract Logistics opportunities throughout EMEIA.
- Develop innovative warehouse and automation solutions.
- Support regional business development and customer retention.
- Deliver technically robust and commercially competitive engineering solutions.
- Improve operational efficiency through engineering excellence.
- Lead regional engineering projects and implementations.
- Develop engineering standards across the region.
- Build strong relationships with customers, suppliers, and internal stakeholders.
- Support operational excellence initiatives across Contract Logistics.
KNOWLEDGE, SKILLS & EXPERIENCE
Essential
- Bachelor's Degree in Engineering, Logistics, Supply Chain Management, Business or related discipline.
- Master's Degree desirable.
- Minimum 15 years' experience in industrial engineering, warehouse design, supply chain management, or Contract Logistics.
- Extensive experience within Third-Party Logistics (3PL), retail distribution, manufacturing, e-commerce or consumer goods.
- Demonstrated experience designing warehouse layouts and operational workflows.
- Strong experience developing engineered labour standards and labour models.
- Extensive experience using AutoCAD.
- Experience with Warehouse Management Systems (WMS).
- Strong understanding of warehouse automation technologies.
- Experience developing business cases, Total Cost of Ownership (TCO), and Return on Investment (ROI) analysis.
- Strong analytical and problem-solving skills.
- Excellent presentation and customer-facing communication skills.
- Advanced Microsoft Excel, PowerPoint, Power BI, Visio, SQL, SmartSheet and Access skills.
- Proven project management experience across complex regional projects.
- Strong commercial awareness and financial acumen.
- Ability to work across multiple countries and cultures.
Desirable
- Lean Six Sigma Green Belt or Black Belt.
- Prince2, PMP or equivalent Project Management qualification.
- Experience implementing warehouse automation projects internationally.
- Experience with simulation and warehouse modelling software.
- Experience supporting multinational logistics operations.
- Knowledge of regional logistics regulations and compliance requirements.
CORE COMPETENCIES
- Leadership
- Customer Focus
- Strategic Thinking
- Commercial Awareness
- Engineering Excellence
- Innovation
- Analytical Thinking
- Project Management
- Problem Solving
- Collaboration
- Communication
- Continuous Improvement
- Decision Making
- Planning & Organisation
- Stakeholder Management
KEY PERFORMANCE INDICATORS (KPIs)
- Win rate of engineering-supported proposals.
- Accuracy of engineering cost models.
- Timely delivery of engineering support for customer opportunities.
- Project implementation performance (cost, quality, schedule).
- Customer satisfaction during solution design and implementation.
- Productivity improvements delivered across Contract Logistics operations.
- ROI achieved on automation investments.
- Continuous improvement initiatives implemented.
- Engineering team development and capability growth.
DECISION MAKING
The Senior Solutions Engineering Manager is responsible for making technical and engineering decisions relating to warehouse design, operational efficiency, automation solutions, and customer proposals. The role exercises significant judgement in evaluating commercial opportunities, balancing operational requirements with financial objectives, and recommending engineering solutions that support regional business growth. Strategic decisions with significant financial or operational impact are made in conjunction with senior leadership.
CONFIDENTIALITY
This role has access to commercially sensitive customer information, pricing models, engineering designs, business development strategies, and operational data. The post holder must maintain the highest levels of confidentiality and comply with all company policies relating to data protection, information security, and confidentiality.
EQUAL OPPORTUNITY EMPLOYER
Crane Worldwide Logistics is an Equal Opportunity Employer and is committed to creating an inclusive workplace where all employees and applicants are treated with dignity, fairness, and respect.
Employment decisions are made without regard to race, colour, religion, creed, sex, gender, gender identity or expression, sexual orientation, age, national origin, ancestry, disability, marital or civil partnership status, pregnancy or maternity, veteran status, genetic information, or any other characteristic protected by applicable local law.
We are committed to providing equal opportunities in recruitment, training, career development, promotion, compensation, and all other aspects of employment. We value diversity and believe that an inclusive workforce strengthens our organisation, enhances innovation, and better serves our customers across the EMEIA region.
Recruitment Agency Policy
At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details.
Where recruitment support is required, we will engage trusted partners through a formal written agreement. We will not be liable for be liable for any associated placement fees for any CVs received without such an agreement.
We appreciate your cooperation in respecting this policy.
Senior Solutions Engineering Manager in London employer: Crane Worldwide Logistics
Crane Worldwide Logistics is an exceptional employer that prioritises employee growth and development within a dynamic work culture. With a strong focus on safety, efficiency, and teamwork, employees are empowered to excel in their roles while enjoying comprehensive benefits and opportunities for advancement in a global logistics environment. Join us at one of our 130 locations worldwide, where your contributions directly impact our success and the satisfaction of our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Solutions Engineering Manager in London
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at Crane Worldwide Logistics, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Senior Solutions Engineering Manager.
We think you need these skills to ace Senior Solutions Engineering Manager in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Crane Worldwide Logistics. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research Crane Worldwide Logistics and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at Crane Worldwide Logistics
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Crane Worldwide Logistics.
✨Research Specific Challenges Faced by Crane Worldwide Logistics
Look into any unique supply chain challenges Crane Worldwide Logistics might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!